Skip navigation
ozworldz
ozworldz
Currently Being Moderated

Audition 3 crashes when accessing the Audio Hardware Settings menu item. Need to change the setting

Jul 2, 2012 6:45 PM

I had to change my asio audio driver and now Audition 3 crashes when I try to access the Audio Hardware settings window. Multitrack plays but no sound so I have to change the output settings. Is there any way I can access the settings without going through Audition. Basically, I'm down till I get this happening causes the program crashes.

(rolling back a driver is not an option)

Thanks for any help.

412 Views   3 Replies   Latest reply: SteveG(AudioMasters), Jul 3, 2012 12:27 PM
 
Replies
  • SteveG(AudioMasters)
    4,743 posts
    Oct 26, 2006
    Currently Being Moderated
    1. SteveG(AudioMasters),
    Jul 3, 2012 3:38 AM   in reply to ozworldz
    Report

    Firstly, we have no idea of what your hardware is here, or indeed your OS. But if you are experiencing a crash when you access the settings window in Audition, then you have one of the following: An OS fault, an Audition fault, or a driver fault. Other than reinstalling everything, the only thing you can try doing is to delete all of the Audition preferences files and folders (info in the FAQs), and see if that makes any difference. Personally I think that this is extremely unlikley in this case, but other than reinstalling absolutely everything, it's the only option you have.

     

    What happened immediately before this all went wrong?

     
    |
    Mark as:
  • ozworldz
    Currently Being Moderated
    2. ozworldz,
    Jul 3, 2012 10:10 AM   in reply to SteveG(AudioMasters)
    Report

    Windows XP.

    What happened before this went wrong? -

    My Mackie 1640 digital mixer (working perfectly with Audition) was in for service and the loaner was another model. I installed the other model's driver, system still working perfectly. Got my mixer back, hooked it up, uninstalled the old driver and reinstalled the original driver for my mixer (which was working perfectly previously), and now Audition won't work. I think I will try to reinstall the driver. Man, what a headache, studio down.

    (Note: when I load Audition 2, it works, but Audition 3, no go)

     

    ps..I'm now trying to install Audition CS6..but it's day 2 and it's still installing (crazy), we'll see how that works. 

     
    |
    Mark as:
  • SteveG(AudioMasters)
    4,743 posts
    Oct 26, 2006
    Currently Being Moderated
    3. SteveG(AudioMasters),
    Jul 3, 2012 12:27 PM   in reply to ozworldz
    Report

    ozworldz wrote:

     

    ps..I'm now trying to install Audition CS6..but it's day 2 and it's still installing (crazy), we'll see how that works. 

    Something happening in your OS is hanging the install, big time. Audition CS6 install takes a few minutes in a system that's working properly.

     

    Since you're in XP, go Ctrl-Alt-Del and a) firstly see how long it takes to get to the Task Manager, then b) look at the running processes and see which one's jammed somewhere around 99.9%. Also, could we have an idea of how many processes are running in the background?

     

    One other thing you could try doing (and it really isn't worth continuing with the install, not after this long) is to do a system restore back to a point before you installed the second mixer's driver, and see if the OS responds more sensibly.

     
    |
    Mark as:
Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points