What I mean to suggest here, after watching, listening, and experiencing "quirky behaviors" in the interfaces between Dreamweaver and BC and BC and Adobe, etc., it seems to me that trying to iron out the problems might require some dedicated down time. Surely there is some way to fix the problems so that all of us, including the software can be all we can be. Thoughts?
I think Business Catalyst exists as an Adobe property to sell users on Muse and the Creative Cloud, in the same way iTunes exists as a way to sell Apple's hardware and lock users' content into a proprietary ecosystem. Even if BC's a little 'broken,' it still serves that purpose, and it's in Adobe's interests to keep it live and patch it live.
1. There are too many sites involved and wrapped up in the system to have dedicated time down, too impossible, the outcry and loss of business would be devastating!
2. I'm not a software genius/engineer, but I have often wondered... can't they set up the system for testing completely separate to what's running live so they can work on it without interrupting services? Then when patches and updates are done and TESTED, integrate to the live area?
I know when someone says something is impossible, the first reaction of many is to defy that and prove them wrong. I'm not sure how long you have been a partner on this platform, but if you have been through some of the grief from the past and survived then believe me, you have already been as PATIENT as your willing to be. Any major downtime (ie - anything like 1-3 days) will kill any bit of faith we have left.
I have definitely been here long enough to understand, yet, I tend toward optimism, even, as opposed to realism. Sometimes it gets the better of me. I just see the potential being wasted on the wrinkles, and, Liam, the crevices. By the way, Liam, I thought your sending a questioner to the KB site on ecommerce was excellent. Just the kind of thing I need to study more. Thanks for that, even though I wasn't the questioner.