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Generated PDF substituting font

Participant ,
Jul 06, 2012 Jul 06, 2012

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RH9 | WebHelp

When I generate a PDF of any topic by previewing it (in RoboHelp), right-clicking, selecting Print and then Adobe PDF in the Print dialog box, the output is substituting my normal font Tahoma for Courier. However, it leaves anything in bold type. See the screenshot below:

example.gif

This is a fresh install of Technical Communications Suite 3 on a new laptop and it's the first time I've produced a PDF this way.

Any help would be much appreciated.

Thanks

Jonathan

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Community Expert , Jul 06, 2012 Jul 06, 2012

What operating system is being used? If XP, then you probably need the MS Hotfix. Are you fully patched up on your TCS components?

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Community Expert ,
Jul 06, 2012 Jul 06, 2012

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What operating system is being used? If XP, then you probably need the MS Hotfix. Are you fully patched up on your TCS components?

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Participant ,
Jul 06, 2012 Jul 06, 2012

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I'm running Windows 7 and I'm fully patched up. This method worked fine on my old desktop PC too.

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Participant ,
Jul 06, 2012 Jul 06, 2012

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Correction - RH is fully patched up, but Acrobat wasn't. I've updated, restarted, and all appears well now. Thanks Jeff.

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