Adobe Community: "Movie not loaded..." in CS6

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Jul 21, 2002

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1. kglad,

Jul 10, 2012 10:27 AM in reply to JackRont

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yes, i encountered, what i believe, was the same issue about 2 weeks ago with windows vista and flash pro cs6. when trying to test in the ide, nothing was compiled and no content was loaded into the test environment.

the test window was titled "movie not loaded" or "swf not loaded", something i'd never seen or heard of before.

i reinstalled flash cs6 which did not help. i rolled back my os and that solved the problem.

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2. NAlbuquerque,

Jul 11, 2012 8:04 AM in reply to JackRont

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I am also having this problem -- what appears to be after a system update on MAC OS 10.7.4.

When publishing I just get a blank screen.

If I display the bandwidth profiler, I see a "Movie Not Loaded" message.

Adobe help!

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3. JackRont,

Jul 11, 2012 8:08 AM in reply to NAlbuquerque

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I have found a workaround while Adobe works on a fix. You can publish the movie in debug mode cmd+shift+enter. This works most of the time and is definitely not a solution to the real problem.

Hope that helps.

Jack

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4. NAlbuquerque,

Jul 11, 2012 8:10 AM in reply to JackRont

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Thanks, the work around works for now -- it's much slower than the standard publish method.

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5. arao2k6,

Jul 12, 2012 5:54 AM in reply to JackRont

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I have the exact same setup ( 10.7.4 ). i am not seeing this happening on my Mac.

Anything specific hardware changes or drivers that have been installed ?

FLA are working fine on Flash CS6 in 10.7.4 .

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6. sabird,

Jul 19, 2012 8:40 PM in reply to JackRont

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I am having the same problem, but I am on Mac OX 10.6.8 10K549 with a 2.4 GHz Intel Core 2 Duo.

My Flash CS5 seemed to become corrupted yesterday, failing to render anything in the edit window, and failing to export a .swf file. So I bit the bullet and signed up for the Creative Cloud. I got Flash CS6 running, which seemed to fix the immediate problem, but now I'm having the exact problem everyone else is describing.

I have not installed any system update concurrent with this problem. I need to get a .swf file to my client tomorrow. Any help? Thanks.

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7. sabird,

Jul 19, 2012 9:43 PM in reply to JackRont

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Unfortunately for me, my project requires the ExternalInterface class, which doesn't play well with debug mode. I can comment out those lines of code and things seem to work, but then it won't work with my client's site.

Also, more generally, I believe the debug movie creates a larger .swf file, no?

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8. JackRont,

Jul 20, 2012 6:17 AM in reply to sabird

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The only thing I can recommend is publishing the SWF like you normally would. It will appear blank in the IDE, but you can run it in any browser to view the content. You'll need a debug tool to see any traces if that's necessary (Vizzy or FlashFireBug will do the trick). I'm not entirely sure, but you may need to run the build off localhost in order to get ExternalInterface to clear the security restrictions.

Just as an update to my issue. I've upgraded to Mountain Lion and it made absolutely no difference. Could you guys please report this bug to Adobe or leave comments in my report to get them to notice it.

https://bugbase.adobe.com/index.cfm?event=bug&id=3282955

Jack

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9. sabird,

Jul 22, 2012 2:04 PM in reply to JackRont

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Mine seems to have mysteriously fixed itself over the last 24 hours. I've made no changes in that time, so who knows why?

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10. amitchzone,

Aug 2, 2012 9:32 AM in reply to JackRont

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We just recently purchased CS6 and we're experiencing pretty much the same issue. Though, in one case, the movie file (which is in AS3) will publish or preview in a browser without issue, but within the Flash IDE, the window appears blank and i get an error message "Error opening URL" and naming the file and it's assumed location. Also, the window dimensions do not match that of the published movie

In the other case, the window appears matching the dimensions of the flash movie I'm working with, also blank but no error message appears.

Same situation as the rest.

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11. davidabrown,

Sep 27, 2012 8:19 AM in reply to JackRont

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I have had the same issue for the last few days now.

The issue was caused by Chrome FireBug, I have disabled + removed and now my Ctrl+Enter works again.

Hope this helps someone out, happy coding

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12. nmaguigad,

Nov 7, 2012 10:57 AM in reply to JackRont

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*resolved*

I updated to latest Flash Player 11.5 and now my Flash publish works as normal

========================

i am also having this problem, all of a sudden. Nothing has changed on my system so I'm not sure how this started as I have been running CS6 for about 2 weeks now... with Chrome Firebug enabled. I removed that and it did not fix the issue. I'm a disappointed that no one from Adobe has addressed this issue yet.

i guess i'll have to publish in debug mode or test on browser :|

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13. Loopkamel,

Nov 14, 2012 8:55 PM in reply to JackRont

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*resolved*

Hope this be helpful to someone. Some context: while I was debugging a web page, I downgraded Flash Player from 11 to 9 (uninstalling the player 11 and installing the Flash Debugging Player 9). After that any atempt to publish from Flash IDE to Player greater than 9 results in a blank screen, i also get the "Movie not loaded" warning in the context menu (right clicking over the blank stage). Tried a lot of things without any luck. The issue was fixed for me after uninstall the player again, and removed all files and folders related to the player, even those that the uninstaller doesen't seems to get rid of, wich are:

~\Library\Preferences\Macromedia\Flash Player\

~\Library\Caches\Adobe\Flash Player\

Also, i deleted a couple of files named mm.cfg and mm_backup.cfg, founded in the root of my User directory.

After restart Flash, publishing movies works again...

Specs:

Flash Pro CS6 v12.0.2.529

Mac OSX 10.7.5

2 x 2.26 GHz Quad-Core Intel Xeon

8 GB 1066 MHz DDR3

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14. yolkinteractive,

Jan 15, 2013 3:35 PM in reply to davidabrown

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Thanks @davidabrown. This fixed the problem for me too.

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15. paddywallesq,

Feb 13, 2013 2:13 PM in reply to davidabrown

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I had the same issue, I diabled Chrome FireBug, restarted everything and hey presto! It worked for me! Thanks for sharing!

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16. Rarak,

Feb 15, 2013 11:39 AM in reply to JackRont

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if you have firebug, go to C:\Users\yourname

delete this line:

PreloadSwf=C:\Users\yourname\AppData\Roaming\Mozilla\Firefox\Profiles\ 8t2156br.default-1352497718816\extensions\flashfirebug@o-minds.com\chrome\content\flashfirebug.swf

from mm.cfg

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"Movie not loaded..." in CS6

Jul 10, 2012 8:25 AM

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