Hello my create greeting cards elements_10 wont open. A box pops up and says " valid size not available " all other create applications open. Tech help hung up on me because i wasn't able to follow instructions quick enough. Can anyone please help thanks.
That's the official solution, but try elvidgeg's from this thread first:
My problem is fixed with the help of a friend. I had myself and administrator as users so closed administrator, changed my location which was on Brazil to united states, ( i'm in Australia.) Added "old" to the end of the database .db3 file (that was the support networks suggestion). Then uninstalled and re-installed and everthing is working fine. Such a relief it took me 3 weeks to get it all up and running.