Receive error "unable to load application configuration" for windows 7 9.5 install

[Larry 99]

Receive error "unable to load application configuration" .  Using windows 7 after downloading and installing 9.5

[MichaelKazlow]

Run the Reader/Acrobat Cleaner then get the latest and greatest.

http://labs.adobe.com/downloads/acrobatcleaner.html

http://get.adobe.com/reader

[Donald_Hohler]

I am having the same problem. I have run the cleaner but it did not help. Still getting "Unable to load application configuration" when trying to run install_reader10_en_mssd_aih.exe. Any other suggestions?

[pwillener]

Try to download and run the offline installer from http://get.adobe.com/reader/enterprise/