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AdelynC Calculating status...

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Error Message when trying to open downloaded books

Jul 12, 2012 7:26 PM

This message pops up when I try to open books I've downloaded: Error getting license - Server communication problem: E_ADEPT_RQUEST_EXPIRED. Please tell me how to fix this.

1107 Views 4 Replies Latest reply: MichaelKazlow, Jul 13, 2012 11:28 AM

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1. Pat Willener,

Jul 12, 2012 10:48 PM in reply to AdelynC

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What files are these?

What is your device or operating system?

Is it connected to the Internet?

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2. AdelynC,

Jul 13, 2012 5:38 AM in reply to Pat Willener

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Thanks for your response. They are e-books I've gotten over the internet from my library. I have an iMAC with Snow Leopard. I have constant trouble with the Adobe Reader.

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3. MichaelKazlow,

Jul 13, 2012 11:27 AM in reply to AdelynC

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You need Adobe Digital Editions: http://www.adobe.com/products/digitaleditions/?promoid=DTEIO

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4. MichaelKazlow,

Jul 13, 2012 11:28 AM in reply to MichaelKazlow

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Moved to Adobe Digital Editions

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Error Message when trying to open downloaded books

Jul 12, 2012 7:26 PM

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