When I try to launch photoshop, it immediately quits and the application manager tries to launch instead. It shows up in my doc (app manager), but is not visible on the desktop. I can't use any of my adobe CS6 cloud apps at all. They all have this same behavior. What's going on?
A couple questions:
- What version of Mac OS are you on?
- Did they ever work or has this always occurred?
- Did anything else significant change on your computer recently, did you recently install updates or new software?
Couple things to try
- Download and install this updated version of AAM for Mac http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774
- Try launching PS from the Applications folder if you are launching it from an alias on the dock
I'm moving your post over to the Download and Installation forum
Latest Mac OSX.
This worked fine for a month or so.
Now, let me say this, My credit card data changed and I think it lapsed with the old card # for a week or so on your end. That's all been taken care of though and i'm still having the issue.
No new software on my mac. No changes to the system at all.
There's no updates listed in the menu bar on my mac.
I tried running it from the app folder and that does the same thing.
Yes, I downloaded it. Trying to install it but it's not working. I can see it in my activity monitor ( http://cl.ly/I422 ) but it's not doing anything. It's been about 5 minutes since I tried it and still no activity.
None of my CC apps open! The AAM just sits there and does nothing. What have you guys done? I'm running Lion 10.7.4. This Creative Cloud thing is a mess. I expect my apps to be there when I need them!
I tried downloading the new APP MGR and I get this message "The application Install.app can't be opened." with a -1712
I'm on a deadline and this is a disaster. The AAM just says Application Not Responding and I have to force quit it.
No David, It is still at the same point it was yesterday when I posted and another account makes no difference.
I'm now three days behind because I can't get my adobe products to work. I need a fix on this ASAP please!!
Me too. I have no idea why, but after a nearly sleepless night, the cloud apps all started working this morning. The only thing I can surmise, is that AAM wants to hear from the "mother ship" before it allows the app to launch and said ship was visiting a parallel universe instead of granting permission.
Adobe says it is and always will be "for the professional". They have to know that creatives don't keep 9 to 5 hours, and we need their apps to work when we need them. I realize the creative cloud is new, but really guys.