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SemiGeek
Currently Being Moderated

Licensing error 130:11 when I try to use Acrobat 10

Jul 16, 2012 1:05 AM

Despite trying to relaunch and even repairing Acrobat 10, I keep getting this message.  Plans to work on Acrobat project today totally ruined, and I want to get some sleep. 

 

Now I got a notice that I have 15 minutes to
"unmark this message as a question", whatever that means.  My "question" is how can this problem be fixed?

 
Replies
  • Currently Being Moderated
    Jul 17, 2012 1:14 AM   in reply to SemiGeek

    I'm in the same situation. I read another forum about launching InDesign or Photoshop (http://forums.adobe.com/message/4473199)...

     

    From Adobe Staff:

     

    "The workaround we have right now is to:

    Launch any other CS6 product (such as Photoshop or InDesign)

    It will pop-up trial screen at launch.

    Click on License this software and restart subscription.

    Launch Acrobat X after this. It should launch fine

     

    Our engineering team is working on getting a permanent fix available for this issue."

     

    Maybe this will help you. So far, it has not helped me. :-(

     
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  • Currently Being Moderated
    Aug 14, 2012 1:56 PM   in reply to Michael Givens

    Has there been a permanent solution to this problem? I'm experiencing the same thing, and none of the current solution workflows have fixed it for me.

     
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  • Currently Being Moderated
    Aug 14, 2012 4:13 PM   in reply to turbowombat

    I installed a stand-alone version of Acrobat X after uninstalling the cloud-based version and resumed my productivity. I know that's not a great resolution for many people, but it got me past the issue with the cloud.

     
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  • Currently Being Moderated
    Aug 20, 2012 4:39 PM   in reply to Michael Givens

    It did not help me either.

     

    Highly irritating.

     
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