I'm working in InDesign CS6 on a new Mac Powerbook.
I created hyperlinks in an InDesign CS3 document (last year) which I brought into CS6 today.
My hyperlinks do not apear in the control panel (as a list), but I see the highlighted links in the document and they are active when I save to pdf.
I'm including one additional comment - even though I marked the hyperlinks with invisible boxes, I'm still seeing outlines around the links.
I'm hoping once I have the panel with the list of links I can adjust the look on the page, too.
Is there a way to set the control panel back to a default setting?
I just tested with InDesign CS3, created a few hyperlinks, opened the file in CS6 and all the hyperlinks are still there. No problem.
How did you open the CS3 file? Did you use the INX export format for exchange?
Can you provide a sample document for downloading?
I opened the CS3 file with no problems in CS6. I did not use a file exchange format.
It's not the hyperlinks in the document which are the problem - they are still there.
The hyperlinks are not listed in the hyperlink palette window - as they were in CS3 - as image links are shown in the link window. See image below.
Ok. I just solved my own problem. I was reading about other problems and someone mentioned trashing the InDesign preferences file. So I did. I'll come back if I lose my hyperlinks list again.
"There is a quick and easy method for doing this using the keyboard: close and relaunch InDesign, and IMMEDIATELY hold down Ctrl + Alt + Shift (Windows) or Cmd + Ctrl + Opt + Shift (Mac), and respond in the affirmative to the dialog asking if you really want to replace the preferences." per Peter Spier
Have a great day everyone.
I have the same problem. Tried resetting my preferences but it hasnt helped.
Seems like my workspace profile was corrupt. I changed from my personalised profile to "Interactive for PDF" ( which has the Hyperlinks panel) and it worked. All the Hyperlinks and cross-references show.
Now i am going to rebuild and save my profile
I had the same issue with my Hyperlinks palette -- very frustrating -- but the solution does not require trashing (and laboriously rebuilding) your profile.
Open the drop-down menu on the Hyperlinks palette (as you would to "Edit Hyperlink") and click "Small Panel Rows" at the very bottom. The Hyperlinks section should reappear.
It took me 2 hours and 3 times rebuilding my profile before I tried that out of desperation
Now I'd like to know exactly how to get rid of the "Cross-References" section of that palette.
I've tried both toggling the "Small Panel Rows" suggestion AND changing my workspace to the "Interactive for PDF" one but neither solution worked for me. I've also exported my file to .idml, opened it in CS5 (where all the hyperlinks DO show in the palette), Saved As a different name which I opened in CS6 and ... no hyperlinks in the palette. I've tried trashing every preference file I can get my hands on but none of them helped. Of course, I'm on Mac OS X 10.8.4 so just *finding* the pref files took me ages. Oh - and I also went back into Time Machine and replaced my workspace prefs from before I started having the problem.
I'm with JHaydon65 - I'd like to get rid of the Cross-Reference part of the palette too, especially if I can ever get the hyperlinks portion back. I really don't want to have to go through this again. Any suggestions gratefully accepted. TIA!
Thanks for the suggestion, Peter but I've already seen that April 2012 post 2-3 times and I cannot follow its instructions because the prefs files are no longer where indicated in that post. Either Apple or Adobe (never sure just who is the culprit in these things) has changed where the prefs are and I simply cannot find them. To reiterate, I'm on Mac OS X 10.8.4 using InD CS6. I can find the CS5 prefs exactly where that April 2012 post says they should be but NOT CS6.
Would love to do that, Peter, but there isn't one, as you can see in this screen dump. The ONLY InD file in this folder is at the top of the graphic. I have looked EVERYWHERE in the Library folder that looks even remotely connected to Adobe and/or InD but simply cannot find the prefs. I've replaced every silly little file that I *have* found but none of them get me back the hyperlinks. Believe me, I would LOVE to delete the prefs, since I don't really have that many specialized things set but I simply cannot find them.
Savladai... I'm the person who originated this thread. I'm using a fairly new Macbook and the Adobe CS6 products including InDesign CS6. I had problems finding those preferences, too. That is usually the fix for most of these problems - at least in my years of experience.
I had to use the keyboard method and it absolutely worked. If you are worried about losing something, you can always just replace from your tiome machine backup. Hope this helps. Good luck.
I found a post about this problem on Indesign Secrets blog.
That's exactly what happened to me last year. I had a new computer and very updated software and I started playing like a kid in a toy shop - I was dragging and pushing everything, each time I opened a project in a new program and that was the first time I had opened CS6 InDesign. I had opened a project from the previous year and then.... uhoh, the hyperlinks had disappeared. I was so happy to have found the post from Pete. It was a lifesaver!
Thanks IvyLeafLA. My concern is that if I can't find where the pref/default/whatever-their-new-name-is files *are*, then I can't replace them from my TM backup. That's my biggest problem. I've read every reference page I could find or has been mentioned but none of them get me to where *my* prefs/defaults/etc files are hiding, so I'm concerned about using the keyboard command. I don't *think* I've added anything exceptional to my setup but one never really knows. For example, I'd hate to lose all my saved text find/replace items or my printer export options.
I've already deleted the InDesign Defaults file found in Users>username>Library>Preferences>Adobe InDesign>version 8.0>en_US but still had no hyperlinks in the palette. I am getting SO frustrated. Someone on one of my e-mail lists said that Adobe just hates us all and I'm beginning to agree. :>)
Hmmm, I don't see a folder either in your screen shot. I'm a Windows user so I don't have a way to locate the files for you, but you could try a spotlight search for InDesign Defaults and InDesign SavedData. If you can locate them, let me know the new paths and I'll update the repalce the prefs link, or if anyone already knows (my Mac sources haven't been real helpful here) please speak up.
It was easy to find my preferences for Adobe on my iMac using Adobe CS3 applications, but once I upgraded they seem to be hidden. I don't have a folder for those prefernces either.
Peter, as I said earlier, your post regarding the keyboard shortcut worked for me. But I still would like to know where the "preference files" end up. In the past if I had a problem, I could just delete the prefence for an application, and voila, problem was solved.
(please note there are 2 Library folders on the Mac,
one for the User and one in the System Folder usually unmodifiable)
in the Library, Preferences Folder
I found adobe plists of different types
in the Library, Application Support, Adobe folder
this is what I found for InDesign
(see image) note: I did not copy all of the info within the REMOVED folder, there are no other folders withing the InDesign Folder
Actually, what I wonder is that is there a connection between using the subscription software and the hidden preferences problem?
And, if there is a preference for InDesign how would it look - as in can you copy and paste yours and give us a reference for a search?
I've been searching and searching every way I can think of and *did* come up with the location of the InD Defaults and SavedData files. I've removed them and restarted InD. I've overwritten them from my Time Machine backups from before the problem started. I've sworn at them ;>). I've done everything I can think of but still can't get the hyperlinks back. I'll have another go at trashing them and rebooting InD and report back.
In the meantime, for future reference, the InD Default file is at the path described in post 17 of this thread and the SavedData file is at Users>username>Library>Caches>Adobe InDesign>version 8.0>en_US
Well I'll be darned. It worked!! I don't know what could have been different this time from when I deleted them before but at least now I have the hyperlinks back AND I still have my saved Find/Replace stuff. Haven't checked anything else yet.
I'm wondering if perhaps they both have to be trashed *at the same time* in order for it to work. I think it's likely that I did them one at a time before.
Thanks so much for all the input, everyone. I guess the secret to this business is to not just try something once but to keep trying until it works. Gotta love computers! :>)
Just to mention this, because I had this issue today on my ID CS6 after the Adobe Updater installed a new version of DPS. For my case, it helped to switch the working space and to rebuild my former one.
@Peter Spier: the key combination Ctrl+Alt+Shift does not effect anything on CS6. Perhaps it was removed after CS4.
I suppose that ID needs to get the message from the keyboard shortcut before it actually starts to load the existing preferences, but I didn't write the program so that's just a wild guess. Asking why you need to be fast with the keyboard to replace the prefs is like asking why the sky i s blue. It doesn't really matter in this context, it just "is."
And the difficulty in being fast enough is one of the reasons for explaining how to do the job manually.