It seems every time I attampt to log into adobe, or somehow call up and adobe web page from an adobe creative cloud app, I am asked to sign in...and then the form acts as if this were me creating an account...requesting 3 pages of info to create my profile, that is already filled in. Having to go through this it seems at least once a day is becoming tiresome.
I am using the chrome browser in windows 7 (64).
Also, it seems My Adobe is quite broken for me if I do not go through this process manually even if it appears that I am indeed signed in. Which copmpletely messes up my access to support, among other problems.
Please download and install this version of AAM
Please follow up if you continue to have difficulties after doing so.