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Web Site DNS Error

Jul 18, 2012 1:24 PM

I have uploaded a web site to creative cloud and pushed it live. I have pointed the URL to the worldsecuresystems name servers. When I enter the URL in the browser I get DNS Error: the server cannot be found. Can you help please.

372 Views 4 Replies Latest reply: rosseruk, Jul 18, 2012 2:38 PM

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1. Sidney Mitchell,

Jul 18, 2012 1:49 PM in reply to rosseruk

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Hi,

Please provide the site name + url so we can assist further. Provide as much details so we can attempt to replicate the issue your are experiencing.

Kind regards,
-Sidney

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2. rosseruk,

Jul 18, 2012 2:16 PM in reply to Sidney Mitchell

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Hi
Site name in CC is Exclusive Cake designs URL www.exclusivecakedesigns.co.uk When I enter the URL into the browser address box (IE9) I get
Cannot find www.exclusivecakedesigns.co.uk
DNS Error - Server cannot be found

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3. Sidney Mitchell,

Jul 18, 2012 2:24 PM in reply to rosseruk

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I see that you have updated the DNS for the domain but you forgot to add the domain within your site.

I've added the domain to the site which now displays live as required. You may need to clear your browser's cache to have this show on your end.

Hope this helps!
-Sidney

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4. rosseruk,

Jul 18, 2012 2:38 PM in reply to Sidney Mitchell

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Thanks it's working fine now. I thought I had added the domain name??

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