I just upgraded to CS5.5 to CS6. I have never had this problem before. I keep trying to burn a Bluray using Encore CS6, however, i keep getting this maessage after the program tries to burn the Disc: "Bluray Error: "device error", Code: "3", Note "CreateStcSequence:Fail to write M2S file""
Encore will burn the 8.22gb of 8.49gb to disc and then display the aove message. I keep burning coasters, Grrr! How can I resolve this? Thank you.
This error is generally related to the burning media.
1. Save your project.
2. Quit Encore.
3. Clear any session files present in the AuthorScriptHDMVSessions folder. (This folder, if present, will be in your project folder. Go into the folder and delete all the files there. But again if burning failed before completion, this folder might not be present.)
4. Then re-launch Encore, open the project and burn the project again.
This error might be caused by the faulty blu-ray burner OR faulty BD. Try changing the disc and burn again. (PLEASE USE BD-RE Media to avoid wastage of discs)
-Ramesh.
Are you using the Run as Administrator option? http://forums.adobe.com/thread/969395
Encore uses third party code to burn to Blu-ray which keeps on updating time to time. This error is seen in CS6 only with no consistent steps but I have already mentioned the workarounds. The error is generally because Encore is not able to get access to something related to burn process. Most of the times it is the disc or the burner but sometimes there are some session files whose timestamps might get changed before writing to disc starts. Could you provide me the details of the project as to what is there in the project and what you did through the burning process?
Did you by any chance cancel the burning process in between and then tried again?
-Ramesh.
Message was edited by: Ramesh_Encore
I did not cancel the burn process while it was burning. I edited my video in Premiere Pro CS6 and dynamically linked it to Encore. Like i have done a hundred times before in 5.5, I created my menus and buttons etc. and burned a DVD. I then set the project to Bluray and tried to burn a Bluray. Encore transcoded all my menus and timelines and began the burn process. The project was 8.49 gbs. Once the burn process reached 8.22 gbs encore stoped and gve me the message I wrote in my first post. I tried to create the project from sctrach using only bluray settings and I got the same results each time.
The only work around I have right now is to continue using Encore 5.5. I have not encountered any problems with 5.5, only 6.
If you need more information just let me know. Thank you for taking the time to investigate this and help me find a solution.
Hey, I am still having this problem. I know it is not the disc or the burner because I have no prblem when I use Encore CS5.1 on the same machine.
What I am doing :
I run the program as administrator
I dynamicly link my project to Encore,
I add Blank HD menus from Encores Library
I link those menus to m4v (created in AE with the h.264 bluray templat) files i import as time lines
I check the project and burn a DVD - no prblem
I then change the project to burn to Bluray in the build panel and get the same problem every time.
I have even tried building a project from scratch and starting with bluray and again I get the same problem.
And yes I can burn a blu-Ray image made in ENCORE BUT if I build to burn too Disc in Encore.
I get same error as REXmous does above :
" bluray error device error code 3 createstc sequence failed to write m2s file"
But Blu ray player burns fine outside encore with same disc as well. Not hardware issue.
This sounds like another Encore 6 error.
I have latest Encore version 6 with all updates by the way.
Using LG Blu Ray internal Blu Ray burner ( brand new ) .
Windows 7 64 platform quad Core system
This issue is still not resolved. I haven't seen a single real solution offered. All i have read so far is blaming hardware.
No matter what I do I can not burn to BluRay. I can't even use my previous work around with Encore CS5.5 anymore because audio will not sync up in En5.5 but it will sync up in En6 but it will not burn a disc, just coasters.
I have been on numerous forums and chat boards and more than 75% of the people I talk to say they have "never" been able to burn disc directly from Encore. This is absolutely pathetic. I am tired of being fed the line that it's my disc or my burning hardware. My patients has run out. I switched to adobe from another company's NLE platform because I was under the impression Adobe was professional and offered thier customers a better product and experience; I haven't been convinced yet.
A very frustrating problem. I have not even tested the burn in CS6, since I have not used Encore to burn disks since the first version I had (CS3). I use imgburn.
Ramesh at post 10 seems to indicate that they are aware of a problem, and that workarounds help in some cases. If you have not, file a bug report. If I were you, I would use alternate burning software.
Stan Jones wrote:
A very frustrating problem. I have not even tested the burn in CS6, since I have not used Encore to burn disks since the first version I had (CS3). I use imgburn.
....If I were you, I would use alternate burning software.
same here.
most of us on here who have used encore for several years just burn with an image burning software. imgburn is fantastic, and gives you more control of the process than encore. you may say "i don't want a workaround." but i don't see that as a workaround. i author the disc in encore, burn it in img burn.
I'm having the same problem. Can burn from cs5.5 but not from 6. Can someone tell me what alternate software is good for Mac and how I export the file(s?) from Encore? I am completely new to this. I tried saving the file as an Bluray image and also as a bluray folder. Both times my bluray player sees the disc as a data disc. What am I doing wrong?
Receiving the same error on a Macbook Pro 2.3GHz 16GB Ram, dual internal 512 SSD.
I recently began having the same issue after switching to a new USB self powered blu-ray burner. Previously I was using a Lacie burner I bought a few years ago which only burns at 1x. Tired of slow performance, I bought an 8x burner. This is when I started having problems. I switched back to my old burner and burning a disc from Encore worked again with out giving me the error. The Lacie burner requires it's own power. It's an external burner but the size of a desktop drive, not a self powered portable drive. I did learn one thing in this process that will forever change my workflow.
I don't plan to burn discs from Encore anymore. I now export a Blu-ray Folder and then use Toast for Mac to burn my blu-ray discs. After I deliver the project to my client and confirm they are content with the edits, I only need to save the Blu-ray folder now. To regain hard drive space I would delete render files from Premiere Pro and Encore. If I ever had to burn a new disc I would have to go through the render process all over again. Many of you may already be doing this but for me it is resulting in me saving tons of hard drive space. After 1 year, I delete all original footage and just keep the Blu-ray folder in case they need another disc produced. We end up with 150GB per event so this is going to save me a ton of storage once I go back and make blu-ray folders for all of my events.
The error is still annoying. Up until this error I had never had a failed burn attempt with blu-ray. However, I feel this new workflow will be more beneficial to me so I guess I'm glad it happened. I only lost 5 discs in the process of this error.
For the past few years I have had no problem buring Blue Ray DVD's on CS 4 to 5.5. Now that I have version 6 I have tried about everything and continue to receive the same error. No it is not my hardware the only difference is CS6.
Now I paid quite a bit of $$ to upgrade to the latest. Adobe, as I have read in this post other are experiencing the same issues.
Let's take this back to the developers and fix the issue. Listen to your customers!!!!!!
Update to previous post.
I exported the project from Premiere as a video file instead of using the dynamic link. Recreated all the menus and burning failed on my BluRay. Same error. I then took this project and created the video folders(BDMV) so I could try burning on another machine. No errors on Encore CS6 processing the files - however when I took that project to a Primera duplicator and tried to burn a Blu Ray it also failed.
I recalled a Blu Ray project created on CS5 Encore and no problems burning it. Standard DVD project work fine on CS6 but not Blu Ray - Any suggestions?
Please send a report to the Adobe product engineers
https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform
i did this and it works great!!! it was difficult finding the correct place to download imgburn, but once i found it i was good to go.
thanks for the help and hopefully adobe will fix this soon!
for others out there, i went here to get img burn
http://www.imgburn.com/index.php?act=download
and downloaded the mirror 7 link. it works great, i build the project from encore to image then select the image in the folder it was saved by choosing the burn image to disk command in imgburn.
tested it on 2 different bluray players and works like a charm.
I am having the same problem in Encore CS6: Device Error, Code 3, CreateStuSequence, Fail to write M2S file.
I just burned 3 coasters. A week ago, I burned several Blu-ray discs from the same project, no problem. So burner and discs are fine.
I just made some minor tweeks to the menus in the project, nothing that would cause this.
These are videos of live band performances, so audio quality is very important. Thus, I don't want to go Image File --> Toast for burning, because of limited audio options in Toast.
Has this problem been fixed yet?
I don't want to go Image File --> Toast for burning, because of limited audio options in Toast.
The image file (.iso) has all the details fixed in it. All toast is doing is burning the formatted image onto the disk. I don't think it can mess that up. Give it a try and let us know.
Can you build to an image?
I have heard no updates on the status of this issue.
I installed the CS6 upgrade, restarted my Mac Pro, tried again.
This time I got a Code 6 error, rather than a Code 3 error. Man.
Yes, I have been able to build an image. I am doing this right now, so I'll see if this is still working.
If you are correct about Toast (which certainly makes sense, I agree), then I am happy going Image File --> Toast.
The last time I tried it, I thought I was forced to select an audio format in Toast, but maybe I failed to tell Toast not to transcode.
I will give it a go tonight, and ask for help if I get in trouble.
Thanks.
North America
Europe, Middle East and Africa
Asia Pacific