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Setting up Business Catalyst with a Creative Cloud Membership

Jul 20, 2012 8:15 PM

Tags: #creative_cloud #business_catalyst

I have a creative cloud member ship, and my Business Catalyst account says it is in trail mode and that I need to upgrade it. I thought Creative Cloud came with Business Catalyst? How do I upgrade my account?

308 Views 2 Replies Latest reply: Brad Lawryk, Jul 23, 2012 11:42 AM

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1. Sidney Mitchell,

Jul 23, 2012 10:54 AM in reply to CameronC81

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Hi,

If you have a paid CC membership you should have 5 free sites.

If still unable to locate or to verify your subscription please reach our chat support or log an accounts related case so we can look into this further for you.

Chat Support: http://helpx.adobe.com/contact/index.html

Kind regards,
-Sidney

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2. Brad Lawryk,

Jul 23, 2012 11:42 AM in reply to CameronC81

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Is it your site or your partnership that is in Trial?

All sites are trial until they are upgraded to a paid plan (or in the case of the five free ones with cloud - 'taken live').

You can check the status of your sites/account by logging into your Partner Portal at:

http://www.businesscatalyst.com/Admin/Index.aspx?to=PartnerPortal

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Setting up Business Catalyst with a Creative Cloud Membership

Jul 20, 2012 8:15 PM

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