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Rock247
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Steps to Deactivate Creative Cloud:

Jul 21, 2012 10:41 AM

Hi All,

Here is the steps to deactivate your Adobe creative Cloud, please contact Adobe Customer Service for more assistance.

Issue:

 

Launching a subscription or Creative Cloud products results in the error, "Maximum Activations Exceeded."

 

# 

Solution 1: Deactivate previous machines

 

The error indicates that you have already activated this membership on two machines and you are attempting to activate it on a third.  Deactivate one of the previous machines before proceeding.  If you have access to the previously activated machines, choose Help > Deactivate within the application.  Alternatively, you can deactivate all previous machines by following the steps below.

    •  
        Launch the Adobe product.

# 
  At the Maximum Activations Exceeded screen, click Continue.

 
  On the Sign In Required screen, click Sign In.

 
  Enter your Adobe ID associated with your membership and click Sign In.

 

A Thank you screen appears after activating.  If any of the following errors occur, follow the steps listed.

575 Views   1 Reply   Latest reply: David__B, Jul 24, 2012 3:06 PM
 
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  • David__B
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    1. David__B,
    Jul 24, 2012 3:06 PM   in reply to Rock247
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    Thanks for posting

     

    Did your post all go through? I saw this part of your message and wondered "If any of the following errors occur"

     

    Did you ever need to click De-activate All button or anything like that?

     

    -Dave

     
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