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Greeting Card

Jul 24, 2012 5:18 AM

The message 'Valid size not available for this creation' is displayed when attempting to create a greeting card in accordance with the Adobe publication 'Classroom in a Book' page 93.  How do I resolve this issue?

 
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  • 99jon
    12,821 posts
    Jan 6, 2010
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    Jul 24, 2012 5:22 AM   in reply to Suekim2

    You probably need to re-create the media database.

     

    See these instructions:

     

    http://helpx.adobe.com/photoshop-elements/kb/error-valid-size-availabl e-creation.html

     
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  • 99jon
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    Jan 6, 2010
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    Jul 24, 2012 6:23 AM   in reply to Suekim2

    Are you addding 10.0 in place of version number or whaterver version of PSE you are using?

     

     

    //Library/Application Support/Adobe/Photoshop Elements/10.0/Locale/en_US/

     

     

     
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  • 99jon
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    Jan 6, 2010
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    Jul 24, 2012 6:54 AM   in reply to Suekim2

     

    Have you been able to locate and delete the file Mediadatabase.db3 using the path from System Library, which I assume is the same as \\Library. It will help if you also delete thumbsDatabase.db3 from the same folder, then empty the trash, restart your computer and launch elements again. Wait for the db’s to rebuild automatically.

     

     

     
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  • 99jon
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    Jan 6, 2010
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    Jul 24, 2012 10:33 AM   in reply to Suekim2

    It's not in Applications.You may need to reveal hidden system files.

     

     

    In the Finder, choose Go > Go To Folder.

    In the Go To Folder dialog, type ~/Library

    Click Go.

     

    http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-f iles.html

     

     

     
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  • 99jon
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    Jul 24, 2012 1:43 PM   in reply to Suekim2

    Oh. Are you using the App Store Version?

     
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  • 99jon
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    Jan 6, 2010
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    Jul 24, 2012 2:30 PM   in reply to Suekim2

    That suggests that the mediadatabase is working ok with other creations. Are you running the application from an administrators account or a user account?

     

    Can you do one more thing to locate the db3 file as the Adobe tech note could be wrong or out of date. Rather than system or username library can you try this file path:

     

    Hard Driveà Libraryà Application Supportà Adobe->Photoshop Elementsà 10.0 à Locale à en-US

     

     

     
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  • 99jon
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    Jan 6, 2010
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    Jul 24, 2012 4:05 PM   in reply to Suekim2

     

    The only other suggestion is to change location which sometimes affects the available templates from the database.

    From the Organizer choose

    Adobe Photoshop Elements Organizer à Preferences à Adobe Partner Services

    Under location click on the choose button and make sure the setting says United States & Canada

    If not change it and click OK.

     

     

     
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  • 99jon
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    Jan 6, 2010
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    Jul 25, 2012 2:09 AM   in reply to Suekim2

     

    If the change of location trick didn’t work you may need to look at privilege settings. Many of the functions in PSE require privileges only available from an Administrators account. It may be the reason why you can’t locate the mediadatabase.db3 file from a user account.

     

    You can do one of three things:

    1. Log-in to you Administrators account and launch PSE

    2. Create a new Administrators account.

    3. Promote your users account to Administrator level.

     

    See this About guide:

     

    http://macs.about.com/od/switchersnewusers/qt/adminuseracct.htm

     

     

     
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