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audiomaster66
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Bridge crashes upon Launch

Jul 25, 2012 10:46 AM

I am a new Creative Cloud subscriber. I downloaded/installed the entire suite onto a Windows 7 64 bit machine and the first thing I tried launching was Bridge and it crashes. I tried both 64 bit Bridge and the 32 bit. I tried launching it from inside PS and same thing. PS works fine. I haven't tried anything else yet. Per what I see in the forums it appears I am SOL as it relates to using Bridge.

 

Any ideas or time frame when this will be fixed?

262 Views   3 Replies   Latest reply: audiomaster66, Jul 25, 2012 7:53 PM
 
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  • Manish-Sharma
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    1. Manish-Sharma,
    Jul 25, 2012 12:16 PM   in reply to audiomaster66
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    Right click on Bridge.exe and click "Run as Administrator", check

     
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  • audiomaster66
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    2. audiomaster66,
    Jul 25, 2012 3:37 PM   in reply to Manish-Sharma
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    That does not work.

     
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  • audiomaster66
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    3. audiomaster66,
    Jul 25, 2012 7:53 PM   in reply to Manish-Sharma
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    See, it crashes:

     

    Problem signature:

       Problem Event Name:    APPCRASH

       Application Name:    Bridge.exe

       Application Version:    5.0.0.399

       Application Timestamp:    4f5ec28e

       Fault Module Name:    Bridge.exe

       Fault Module Version:    5.0.0.399

       Fault Module Timestamp:    4f5ec28e

       Exception Code:    c0000005

       Exception Offset:    000000000036ae49

       OS Version:    6.1.7601.2.1.0.256.48

       Locale ID:    1033

       Additional Information 1:    dca5

       Additional Information 2:    dca5eef3eb4639786ac397e2f866e6e1

       Additional Information 3:    cde9

       Additional Information 4:    cde994f1594c84823c9c1be215d1d32c

     
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