Am I missing something? The update says it supports this camera. Are there any silly things I might have missed?
Maybe the file is corrupted, then.
Try a DPReview Studio sample raw and see if it works:
http://movies.dpreview.com.s3.amazonaws.com/fujifilm_xpro1/DSCF2008.RA F.zip
The sample raw came from this page:
Something with the files, as written by the camera, as stored by the memory card, as retrieved via some method, or as stored on the computer.
Do the files look a reasonable size or are they truncated, somehow?
How did you transfer the files from the camera to the computer hard-drive? You might try alternate methods of moving the files from camera to computer, to see if you can isolate if it is the cable or the card or the reader or another aspect.
North America
Europe, Middle East and Africa
Asia Pacific