I am trying to install Flash Player 11.3 and I am getting nowhere. I follow all the directions, prompts, and I am at wit's end !!! Halfway through the installation, I get a grey box that says to shut down the internet explorer. I follow those directions, restart the computer, and attempt to do this again, and I am getting nowhere. What am I doing wrong? Any help would be greatly appreciated.
Moved to Installing Flash Player
Could you please be specific about the operating system? Which version of Windows are you using?
You have step-by-step information on installing Flash Player in the following link: http://helpx.adobe.com/content/help/en/flash-player/kb/installation-pr oblems-flash-player-windows.html#main-pars_heading_5
Could you please let us know at what step are you stuck?
Thanks,
Sunil
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