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CS6 Installation Problem Pre Existing Version

Jul 31, 2012 2:12 PM

Tags: #photoshop #mac #cs6 #trial_download

So whenever I have tried to install the trial version for CS6 after I've downloaded the setup it says there is a pre existing version of the program. I've search the computer though and there is nothing CS6 on the mac. Already have the serial number just having issues getting the program to install. Any suggestions for this problem I really could use some help.

 

Thanks

484 Views   1 Reply   Latest reply: Jeff A Wright, Jul 31, 2012 2:55 PM
 
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  • Jeff A Wright
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    1. Jeff A Wright,
    Jul 31, 2012 2:55 PM   in reply to gina8563
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    Did you have the trial or pre-release version previously installed on your computer?  Have you checked your Applications/Utilities/Adobe Installers to see if there is any additional options for software to be removed?

     
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