I am trying to update the skin for my Captivate 6 project, but all of the options are greyed out no matter which skin template I select. This appears to be an issue with just this one project, but I have no idea why they have become greyed out. Likewise, In the Table of Contents tab of the skin editor, I am unable to enable navigation and deselect the option that prohibits users from moving to a slide they haven't yet viewed. So, when I publish the project, there is no navigation bar nor is the table of contents active for navigation - even for slides that have been viewed.
I need to get this project done today and just realized this was happening late yesterday. Please HELP!!!
I did have that checked. I unchecked it, but it didn't change the skin editor settings. They are still greyed out. I ended up creating a new blank project and copying my slides into the new project. It is working in the new project, but if you have any ideas about what would have caused this issue I would greatly appreciate any additional ideas, so I don't repeat the mistake. Thanks for your response!
If you are on a PC go to your C drive select Program Files/Adobe/Adobe Captivate 6/ Utils/and double click on CleanPreferences
If you are on a MAC go to Applications/Adobe Captivate 6/Utils/ and double click on Clean Preferences
Yes, I warned Anita already that she has to be very careful with that advice. Clearing preferences is only the last thing I advice when Captivate really seem to be corrupted. Sorry for that.
Do you have a Quiz in the file? Or a Pretest?
I do have a Quiz in the project. I originally had it set for branching, which I know may have caused an issue. Without the branching set the Review Quiz option doesn't run correctly when it is published. After moving the slides into a new project it fixed the problem with the greyed out options, so I think the original file had become corrupted. Now, my only issues are really with the publishing because I have yet to get a file that runs all the way through correctly, and I unfortunately don't have access to software that allows modifications to any of the coding. Right now my biggest issue is trying to figure out how I can force the .swf file to open in Firefox from a Microsoft SharePoint Site intead of Internet Explorer 8 because of shortcut keys that are required to run some of the software simulations.
I ended up starting a new, Blank Project, and then copying all my slides into the new project by highlighting all the slides, and then doing a copy and paste. The only thing I had to adjust after doing that was the project resolution and updating the master slide backgrounds that I had changed. Once I did that, all of the opens were available again. I also had to reset the Table of Contents, but since I did that I was able to work with all of the options. The only issue I have had has been with the Question slides as well and some publishing glitches - the project runs inconsistently once published. I think I finally got it working last night, but it took probably four days longer than it should have to complete this one project when compared to projects I have done using other tools. I too am beginning to rethink Captivate because a lot of glitches that are blamed on compatibility with some of the Microsoft programs haven't been issues when I have worked with other solutions. And, some of these glitches seem to be new with Captivate 6, so I hope they put out some fixes VERY SOON. Good luck!
Also, have you tried calling the support number? I found them very helpful when I did call. They can remote into your machine to take a look at your project to see if there is something they can do to fix it.
When I unchecked the Branching option, it had no effect on my project. The only thing that did was creating a blank project and then copying all the slides over. Once I did that, everything was available again even with the quiz slides in the project. I have another project I need to start that needs branching in it, so I am curious to see how that one will work out . . .
I don't have the option to uncheck Branching, it's greyed out too. I just need to figure out how to change a pretest slide to a graded slide. You'd think that'd be an easy checkbox type thing, sadly, it's not.
Anyone know how to do that?
Just wanted to let you know this is the response I got back from Adobe so if you have done any of the below two things then the Skin Edito will be grayed out:
Skin Editor Not showing:
We (adobe) disable skin editor in the following scenarios:
a) Project has Pre-test question OR
b) Branch aware in selected in quiz preferences.
Do you have any of them in your project?
The help link related to play bar is hidden for pre-test question is at http://help.adobe.com/en_US/captivate/cp/using/WS6029a80579ffffcd5a87e 66f135bd55f8cc-7ffc.html
Thanks for following up. We did figure that out, but it then makes those features worthless if you want to have control over the skin of the project. I don't know what Adobe is thinking by disabling that functionality. Nor do I understand the limited control the program gives you over how quizzes run in general.
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