each time that I open organizer I find miniatures of pictures marked by a question mark. the system is not capable to retrieve the lost files and every time the lost pictures are more and more.
In such manner I lost an huge amount of photographs.
need your help to overcome such inconvenient.
thanks in advance
greetings
Livio48
Good morning Ken,
thanks indeed for your message.
I am not very familiar with the new technologies and I'd appreciate very much if you could explain to me using poor words and simple examples where I'm wrong and how I can correct.
Thanks sincerely.
greetings
Livio48
Date: Sat, 4 Aug 2012 13:35:37 -0600
From: forums@adobe.com
Subject: Re: loosing files loosing files
Re: loosing files
created by photodrawken in Photoshop Elements - View the full discussion
If you've moved the files outside of Organizer, you've broken the links to their location in the catalog. Use File...Reconnect...All Missing Files, and click on the "Browse" button to point the reconnection process to the new location of the files. Ken
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Thanks for your efforts.
Unfortunately doen't work. Miniatures still show question mark and cannot open them.
Date: Sun, 5 Aug 2012 13:56:30 -0600
From: forums@adobe.com
Subject: Re: loosing files loosing files
Re: loosing files
created by photodrawken in Photoshop Elements - View the full discussion
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I do not have Window Explorer; I have Firefox and Safari (Apple OS X 10.8).
Using the above brwsers I cannot locate nay image at all.
Some of them are in "finder" other not
Livio
Date: Mon, 6 Aug 2012 22:04:24 -0600
From: forums@adobe.com
Subject: Re: loosing files loosing files
Re: loosing files
created by photodrawken in Photoshop Elements - View the full discussion
Where are those images really located? Can you see them using Windows Explorer? Ken
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If you move files outside of elements (e.g. using Finder) you will break the links held in Organizer. Organizer never physically imports files. It simply makes a file path to the image on your hard drive. Are you also using iPhoto + Organizer? That can cause problems with duplication on your hard drive.
When I move pictures from organizer I only copy and paste.
I never used iPhoto
Date: Tue, 7 Aug 2012 04:59:36 -0600
From: forums@adobe.com
Subject: Re: loosing files loosing files
Re: loosing files
created by 99jon in Photoshop Elements - View the full discussion
If you move files outside of elements (e.g. using Finder) you will break the links held in Organizer. Organizer never physically imports files. It simply makes a file path to the image on your hard drive. Are you also using iPhoto + Organizer? That can cause problems with duplication on your hard drive.
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It’s probably best to tidy up to remove all the missing items. That will make the catalog more efficient. Then you can import directly from folders again. Open the Organizer and click: File à Reconnect à All Missing Files As soon as you see the first pop-up…Searching… hit the Browse button. The Reconnect Missing files dialog should open. Highlight the first missing file in the top left window. Then scroll to the bottom of the list and shift-click on the last file (to select all) Then click the Delete From Catalog button and click OK.
The images marked by the question mark are shown only in organizer and no way to perform any operation with them. Doing what you suggest makes me afraid to lose them for good.
Date: Tue, 7 Aug 2012 07:29:09 -0600
From: forums@adobe.com
Subject: Re: loosing files loosing files
Re: loosing files
created by 99jon in Photoshop Elements - View the full discussion
It’s probably best to tidy up to remove all the missing items. That will make the catalog more efficient. Then you can import directly from folders again. Open the Organizer and click:File à Reconnect à All Missing FilesAs soon as you see the first pop-up…Searching… hit the Browse button.The Reconnect Missing files dialog should open.Highlight the first missing file in the top left window.Then scroll to the bottom of the list and shift-click on the last file (to select all)Then click the Delete From Catalog button and click OK.
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I did it, but I can not retrieve the images from anywhere now
Date: Tue, 7 Aug 2012 08:06:51 -0600
From: forums@adobe.com
Subject: Re: loosing files loosing files
Re: loosing files
created by 99jon in Photoshop Elements - View the full discussion
Removing items from the catalog does not delete anything from your hard drive.
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Did it.
Some retrieved, someother no.
thks indeed
Date: Tue, 7 Aug 2012 08:29:56 -0600
From: forums@adobe.com
Subject: Re: loosing files loosing files
Re: loosing files
created by 99jon in Photoshop Elements - View the full discussion
Then you probably already deleted them anyway. Try: File >> Get Photos & Videos >> From Files & Folders
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