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coxpix1
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I get an error message when trying to open the download disk.

Aug 5, 2012 2:22 PM

I need to reinstall photoshop cs5.  I have downloaded it, but cannot open the downloaded disk.  I get an error message saying it can't be opened due to it being "not recognized".

 

The disk name is: 

"Photoshop_12_1_LS1.dmg"

 

 

Can anyone help me?

 

Thanks.

 

I am running Mac Os 10.7.4

 

Jim

179 Views   1 Reply   Latest reply: Mylenium, Aug 5, 2012 11:18 PM
 
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  • Mylenium
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    1. Mylenium,
    Aug 5, 2012 11:18 PM   in reply to coxpix1
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    Try to open it manually via your disk utility. If it doesn't open, download it again - using another browser and storing it to anotehr location.

     

    Mylenium

     
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