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OutlandishUnity
Currently Being Moderated

Photoshop Button Error

Aug 5, 2012 6:16 PM

Tags: #photoshop #error #button

Hi,

 

I have a few buttons I created in Photoshop with two states. I placed one on the homepage without a problem. When I go to place another button on the homepage, I get this error:

 

"Button Sample 2.PSD cannot be used to replace the existing page item. Please relink to a different file or place this file separately."

 

Nothing is highlighted or selected when I am trying to place this second button.

 

Please help.

 

Thanks!

 
Replies
  • Currently Being Moderated
    Aug 7, 2012 6:11 AM   in reply to OutlandishUnity

    Hi,

     

    I have tried to replicate the issue at my end and I'm able to add multiple photoshop buttons to the Muse pages.

    To further investigate I'll need to look at your file and buttons, Please send your .muse file with the buttons you are placing and a link to this forum topic to my attention to muse-ts@adobe.com. If your .muse file is larger than 20MB use a filesharing service like SendThisFile or Adobe SendNow.

     

    Regards,

    Abhishek Maurya

     
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  • Currently Being Moderated
    Oct 9, 2012 5:37 PM   in reply to Abhishek Maurya

    I've just received the same error. Has this issue been resolved? If so, what was the solution?

     

    Thank you,

    Dani

     
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  • Currently Being Moderated
    Oct 10, 2012 7:45 AM   in reply to only1dizzy

    Hello,

     

    Could you please check if the issue is specific to just one Muse file or is it with all the files on your computer?

    You can try imporing both Photoshop buttons in a new sample Muse file and let us know if you are able to place it or not.

     

    Regards,

    Sachin

     
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  • Currently Being Moderated
    Oct 10, 2012 10:38 AM   in reply to Sachin Hasija

    I think I figured out the issue and haven't had it happen again. I think

    that the photoshop file that is being placed must first be closed in

    photoshop before placing into Muse. After discovering that that works, I

    didn't have a problem placing the buttons.

     

    Thank you for your help though.

     

    Danielle

     
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