I've checked the forum and not finding solution. ADE is not converting my acsm ebooks. They aren't borrowed, but purchased. I do have a new computer and had to redownload (free version) of ADE. I was instructed to check authorization using a site people left here (technology ......) to open my ADE, click arrow by library, click authorization. however, when I click authorization it says this computer is already authorized to my email and it's an accurate email. I redownloaded the ebook from store I bought it at as well before trying again rather than using the one I copied to new computer from a disc of ebooks I've saved. I don't know what else to do. Can someone help? Thank you.
Shirley, there's some information about what's happening that's misising
here, and I'm going to assume that you have a Windows PC. If not, then let
us know. I'm going to assume also that you installed ADE on the 'new'
computer using the same Adobe ID as you had on the old one. If not, then
you can deauthorize the new computer and reauthorize it with the old Adobe
ID, and you can use the ebooks you downloaded before - but you cannot use
any ebooks you downloaded to the new computer with a different Adobe ID.
Let's go over some details. There is no such thing as an '.ascm book'.
The .ascm file is actually a pointer file to the location of the ebook
itself, which ADE reads and then goes and gets the ebook. If you have a
group of .ascm files, that may mean that the source where you purchased
them from did not activate ADE to finish the process. That's fixed
relatively easily, by locating the .ascm file using your Windows Explorer
utility program (NOT Internet Explorer), putting your mouse pointer on the
title, and right-clicking. Then, when the drop-down menu appears, pick
'Open With'. A second drop-down menu appears, and you choose Adobe Digital
Editions from it. ADE then takes over, and finishes the download.
Technology again, but working with you, not against you. You can use this
technique, choosing the files off the hard drive or CD.
Hope this helps!
Europe, Middle East and Africa