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Installing Flash Player

deorian Calculating status...

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Flash player

Aug 7, 2012 7:09 PM

I have tried to run videos and am propted to install the latest version of flash player. When I try to do so, it always says "attention-newer version already installed." I have searched my programs numerous times, I don't have flash. I have used the "adobe help" and followed the steps, it indicates I don't have flash installed. Any ideas why it won't install??? Also, if I uninstall google chrome, that will reinstall, but flash always says newer version already installed. HELP!!!

454 Views 3 Replies Latest reply: Pat Willener, Aug 8, 2012 7:57 PM

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1. Pat Willener,

Aug 7, 2012 8:24 PM in reply to deorian

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Uninstall the existing Flash Player first, using the uninstaller
for Windows: http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows. html
for Mac OS: http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.h tml

If you continue to have problems, please tell us what operating system and browser you use.

[topic moved to Flash Player forum]

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2. deorian,

Aug 8, 2012 6:56 PM in reply to Pat Willener

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Hello Pat, thank you for the response. I had done all of those things several times. Reading a few blogs, I figured out the problem. Flash will only work if I launch google chrome first. Not a huge problem, but pretty crappy requirement.

Sent from my iPhone

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3. Pat Willener,

Aug 8, 2012 7:57 PM in reply to deorian

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That is certainly not a "requirement". But I cannot help you any more as long as you don't give us any system information.

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Installing Flash Player

Flash player

Aug 7, 2012 7:09 PM

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