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Andy-H-12345
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Transfer Elements 8 to new PC

Aug 11, 2012 1:50 AM

Hi,

 

Last December I bought a download of Elements 8 and installed it on my PC, registered it etc.

 

I have now bought a new PC and want to transfer Elements to the new machine, I do not have the original download files - any ideas how to do it?

 

Thanks,

 

Andy.

257 Views   3 Replies   Latest reply: 99jon, Aug 11, 2012 2:48 AM
 
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  • 99jon
    10,084 posts
    Jan 6, 2010
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    1. 99jon,
    Aug 11, 2012 2:19 AM   in reply to Andy-H-12345
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    Click the red Adobe logo at the top left of this page.

    Then click My Adobe >> My Orders

    Log in to your account using your Adobe ID

    Expand your purchase history using the small black triangles to the left of the purchase date and if a download is still available for your product it will be shown to the right.

     
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  • Andy-H-12345
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    2. Andy-H-12345,
    Aug 11, 2012 2:28 AM   in reply to 99jon
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    Nothing there.

     
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  • 99jon
    10,084 posts
    Jan 6, 2010
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    3. 99jon,
    Aug 11, 2012 2:48 AM   in reply to Andy-H-12345
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    Do you have more than one Adobe ID e.g. perhaps using a previous email address?

     
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