matisse57 Calculating status...
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My own guess here is that the ccaic_xls is the XPJ as it bears the RoboHelp icon. Windows is likely hiding the file extension from you as it should be associated with RoboHelp. What happens if you just double-click the ccaic_xls file in the list? That should cause RoboHelp to open.
(assuming, of course, that you are looking at all the files after extracting them to a folder)
Cheers... Rick
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Hi, Rick:
I did click on the ccai_xls file and it did launch robohelp. However, none of the existing topics I received in the zip file appear.
Funny, I clicked this icon several times before and got the following error message, now it opens the project with default content the client sent to me.
this is what shows now
Now I'm missing content from folders that were in the download. Shouldn't the folders default into the project?
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Hello again
Ummmm, unless I'm mistaken, you are simply opening the zip file and attempting to run the project. As Willam stated in his reply, the first step here is to extract the content from inside the zip file to a folder in your hard drive. The fact you are encountering the issues you are is suggesting that you are unfamiliar with extracting zip files. So your first step should be to learn how to properly extract the zip contents to a folder. Until you are successful with this, the rest is moot.
Note that you will likely need to return the modified content in zip format as well.
Cheers... Rick
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Not Rick, but I hope it'll work too
The file indicated by RoboHelp is set to read-only. This may be because it was zipped or because it was taken from source control.
Simply select all the files, right click and choose Properties. At the bottom of the dialog uncheck the Read only checkbox. Click ok and let Windows make all your files writable.
Now open the project again.
Greet,
Willam
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Willam, I suspect that the files are still inside the zip because if you look at the path, it's pointing to the temp folder.
That suggests to me that they are simply being viewed from inside the zipped package.
Cheers... Rick
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Thanks, for your help. It was my error in not properly unzipping the files. I have the project open and am now busily working on the tasks assigned. I do have one question. The generated help file has breadcrumbs across the top.
When I create new topics to the project, I don't see the breadcrumb trail on the newly created topics.
Any suggestions. I printed help from Adobe about breadcrumbs: selecting the pods view >single source etc., but it doesn't seem to work.
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In addition to what Willam suggested, it's worth noting that even if the topics are using a Master Page, you still may not see the breadcrumbs unless you created the topics from the onset using the Master page. It all depends on how the orignal author configured the breadcrumbs.
Cheers... Rick
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Begin learning RoboHelp HTML 7, 8 or 9 within the day!
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