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PDf shows black when using PMS color

Aug 11, 2012 11:41 AM

I made a file for a postcard using 1PMS color & bk in ID6. When i exported to make a pdf - all looks fine.

when i went to mai to client and i previewed in email b4 i sent, it appeared bk only. I snet to clent and the PMS show black. Any suggestions?

 
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  • Currently Being Moderated
    Aug 11, 2012 12:12 PM   in reply to debbski

    Make sure everyone is viewing the PDF in either Acrobat Pro or Adobe Reader. Other viewers may work, but often are not capable of proper rendering of the complex PDFs that ID can generate.

     
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  • Currently Being Moderated
    Aug 11, 2012 12:40 PM   in reply to debbski

    That looks like Mac Preview showing you waht it looks like, and as I said, that's not a reliable viewer. How did it look if your client saved the file on their end and used Adobe Reader?

     
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  • Rob Day
    3,120 posts
    Oct 16, 2007
    Currently Being Moderated
    Aug 12, 2012 7:39 AM   in reply to debbski

    Export to the PDF/X-4 preset (not High Quality Print  on left below):

     

    Screen shot 2012-08-12 at 10.37.56 AM.png

     
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  • Currently Being Moderated
    Aug 12, 2012 7:49 AM   in reply to Rob Day

    So Preview reads the embedded profiles and rendering intent in the X-4 file, and give shte correct color, but doesn't deal with PMS colors otherwise?

     
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  • Rob Day
    3,120 posts
    Oct 16, 2007
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    Aug 12, 2012 8:14 AM   in reply to Peter Spier

    No idea, but my guess would be that X-4 does a better job defining the spot color rectangle as a Lab colored object. With 1 PMS rectangle on the page no profiles come into play—it's not CMYK or RGB.

     
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  • Rob Day
    3,120 posts
    Oct 16, 2007
    Currently Being Moderated
    Aug 13, 2012 11:23 AM   in reply to debbski

    I can't replicate your problem. Here's a PantoneReflexBlue PDF/X-4

     

    http://www.zenodesign.com/forum/REFLEX.pdf

     

    This is a long shot but did you rename the new X-4 pdf? If it has the same name maybe the old version is somehow being cached on your client's machine.

     

    The preview won't matter for the printer—it doesn't affect the separation when the job is spot color.

     
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