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Can't Create ISO!

Aug 11, 2012 7:09 PM

I have a brand new imac, 16gig ram. I create mpeg bluray files from Premiere and use Media Encoder. I create menus in encore, check for errors all is good but it gets stuck on the little save screen at 70% when I build!? I even walked away for a few hours and alass, still there! I've never had this problem before and it's the way I've always done it. Any suggestions? I have the latest version and have the subscription version. Can't get adobe to call me back. Is it possible to reinstall encore by itself?

 
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