Deploying a lab with aammee. As your client imaging video suggested we created a trial and tried to create a serialization file. Every time I enter the serial number, error says it's invalid. Vendor has confirmed it is the correct number and suggested I contact you. Copying/pasting or typing the number results in same problem. Can you please help asap? We are on deadline. Tia.
As long as the serial you are entering is a Volume Serial then you should not have a problem. I am assuming you are entering the serial number when "creating a serialization file" in AAMEE ? If so can you verify that when you choose to the workflow in AAMEE "CS6 installation package" and it asks you for the serial number does it accept it here ?
CS Enterprise Systems Engineer
Thank you Karl. I appreciate the response.
I spent 3 hours on the phone with Adobe yesterday before finally finding the problem. I was trying to use aamee with the Master collection DVD. I tried to first create a trial version and it would not accept the serial number. After many attempts, the tech realized we needed the download version for it to work. Downloaded the trial, made a package of it, created the serialization file and used the command at each user's terminal (couldn't get it to work from ARD). After 3 days, 3 hours seeking a solution, it would have been faster to enter the login and serial number at each computer.
My apologies the experience was so bad and it took support so long to realize the issue. Also ARD should not have a problem with deploying out the serialization files. If this is still an issue for you please drop me a mail (email@example.com)
Enterprise Systems Engineer
Europe, Middle East and Africa