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Premiere Pro CS 6 Family Won't Install

Aug 14, 2012 4:43 PM


I just got the trial version of creative cloud and everything about it is super awesome except for the fact that Premiere Pro CS6 will not install at all. Everything else has installed percectly with the Adobe App Manager, but for some reason Premiere always says "Installation Failed" even after many restarts, retries, whatever.


I had CS5 Production premium before this, and have uninstalled the old CS5 Premiere, but still am not having any luck. Has anyone else had this problem, or knows how to solve it?


Thanks for helping!

  • Currently Being Moderated
    Aug 14, 2012 5:25 PM   in reply to joeliomartin

    Just to be clear, can you confirm that you are definitely running a 64 bit operating system?


    CS6 is 64 bit only but I believe CS5 was too. Just wanted to confirm before any further troubleshooting.

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    Aug 16, 2012 4:42 PM   in reply to joeliomartin

    I'm moving this thread over to our download/installation forum.


    For general Creative Cloud Membership questions, here is the FAQ link:



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  • Currently Being Moderated
    Aug 17, 2012 12:07 AM   in reply to David__B

    Hi David


    Premiere installation failed, too.

    After cancelling, AAM shows Premiere installed, but there is no (visible) or Folder on /applications.

    Starting my Creative Cloud installation, member/no trail, with PS, AE , Premiere... PS 6, AE works fine

    System requirements should be ok: MacBook Pro (early 2008) OSX 10.6.8 / Intel Dual Core 2,5 GHz / 4GB RAM/

    No Problems with CS 5.5

    What about your Link?

    Any friendly solutions meanwhile. Where to find?



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