Nothing happens when I try to install adobe air

Report · Aug 15, 2012

I'm having problems installing Adobe AIR. The installer launches two processes but nothing happens after that. I'm using a windows 7 pc.

Here is the install log I found:

[2010-09-16:16:41:49] Performing runtime update

[2010-09-16:16:41:49] UI SWF load is complete

[2010-09-16:16:41:50] UI initialized

[2010-09-16:16:41:50] starting user confirmation

[2010-09-16:16:41:50] Version of this installer: 2.0.3.13070

[2010-09-16:16:41:50] Installed version: 1.5.2.8870

[2010-09-16:16:41:50] Installation type: patchNewer

[2010-09-16:16:41:53] starting elevated install

[2010-09-16:16:41:54] performing an elevated runtime install

[2010-09-16:16:41:54] UI SWF load is complete

[2010-09-16:16:41:54] starting install

[2010-09-16:16:41:54] subinstaller: starting install

[2010-09-16:16:41:54] Scheduling runtime installation operations

[2010-09-16:16:41:54] subinstaller: Scheduling runtime installation operations

[2010-09-16:16:41:54] Active AIR product GUID is {A2BCA9F1-566C-4805-97D1-7FDC93386723}

[2010-09-16:16:41:54] subinstaller: Active AIR product GUID is {A2BCA9F1-566C-4805-97D1-7FDC93386723}

[2010-09-16:16:41:54] Scheduling an MSI install operation

[2010-09-16:16:41:54] subinstaller: Scheduling an MSI install operation

[2010-09-16:16:41:54] Beginning runtime installation

[2010-09-16:16:41:54] subinstaller: Beginning runtime installation

[2010-09-16:16:41:54] Beginning install

[2010-09-16:16:41:54] subinstaller: Beginning install

[2010-09-16:16:41:54] Installing c:\users\risto\appdata\local\temp\aird75b.tmp\setup.msi

[2010-09-16:16:41:54] subinstaller: Installing c:\users\risto\appdata\local\temp\aird75b.tmp\setup.msi

[2010-09-16:16:41:55] Copying C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Users\Risto\AppData\Local\Temp\flaF4BA.tmp\temp

[2010-09-16:16:41:55] subinstaller: Copying C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Users\Risto\AppData\Local\Temp\flaF4BA.tmp\temp

[2010-09-16:16:41:55] Deleting C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe

[2010-09-16:16:41:55] subinstaller: Deleting C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe

[2010-09-16:16:41:55] Copying C:\Users\Risto\appdata\local\temp\aird75b.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe

[2010-09-16:16:41:55] subinstaller: Copying C:\Users\Risto\appdata\local\temp\aird75b.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe

[2010-09-16:16:41:55] Copying C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Users\Risto\AppData\Local\Temp\flaF4DA.tmp\temp

[2010-09-16:16:41:55] subinstaller: Copying C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Users\Risto\AppData\Local\Temp\flaF4DA.tmp\temp

[2010-09-16:16:41:55] Deleting C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s

[2010-09-16:16:41:55] subinstaller: Deleting C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s

[2010-09-16:16:41:55] Copying C:\Users\Risto\appdata\local\temp\aird75b.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s

[2010-09-16:16:41:55] subinstaller: Copying C:\Users\Risto\appdata\local\temp\aird75b.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s

[2010-09-16:16:41:55] Execution complete; beginning commit phase

[2010-09-16:16:41:55] subinstaller: Execution complete; beginning commit phase

[2010-09-16:16:41:55] Deleting C:\Users\Risto\AppData\Local\Temp\flaF4BA.tmp\temp

[2010-09-16:16:41:55] subinstaller: Deleting C:\Users\Risto\AppData\Local\Temp\flaF4BA.tmp\temp

[2010-09-16:16:41:55] Deleting C:\Users\Risto\AppData\Local\Temp\flaF4DA.tmp\temp

[2010-09-16:16:41:55] subinstaller: Deleting C:\Users\Risto\AppData\Local\Temp\flaF4DA.tmp\temp

[2010-09-16:16:41:55] Commit complete

[2010-09-16:16:41:55] subinstaller: Commit complete

[2010-09-16:16:41:55] install complete

[2010-09-16:16:41:55] subinstaller: install complete

[2010-09-16:16:41:55] begin quitting

[2010-09-16:16:41:55] subinstaller: begin quitting

[2010-09-16:16:41:55] Elevated install completed

[2010-09-16:16:41:57] begin quitting

[2010-09-16:16:44:19] UI SWF load is complete

[2010-09-16:16:44:20] UI initialized

[2010-09-16:16:44:20] Pingback request completed with HTTP status 200

[2010-09-16:16:44:20] Begin background update check

[2010-09-16:16:44:20] Starting download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.0.3. 13070/update

[2010-09-16:16:44:21] Background update not available

[2010-09-16:16:44:21] begin quitting

[2010-09-16:16:45:16] UI SWF load is complete

[2010-09-16:16:45:17] UI initialized

[2010-09-16:16:45:17] Pingback request completed with HTTP status 200

[2010-09-16:16:45:17] Begin background update check

[2010-09-16:16:45:17] Starting download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.0.3. 13070/update

[2010-09-16:16:45:18] Background update not available

[2010-09-16:16:45:18] begin quitting

[2010-09-16:16:45:40] UI SWF load is complete

[2010-09-16:16:45:41] UI initialized

[2010-09-16:16:45:41] Pingback request completed with HTTP status 200

[2010-09-16:16:45:41] Begin background update check

[2010-09-16:16:45:41] Starting download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.0.3. 13070/update

[2010-09-16:16:45:41] Background update not available

[2010-09-16:16:45:41] begin quitting

[2010-09-16:20:26:41] UI SWF load is complete

[2010-09-16:20:26:41] UI initialized

[2010-09-16:20:26:42] Pingback request completed with HTTP status 200

[2010-09-16:20:26:42] Begin background update check

[2010-09-16:20:26:42] Starting download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.0.3. 13070/update

[2010-09-16:20:26:43] Background update not available

[2010-09-16:20:26:44] begin quitting

[2010-12-05:19:15:11] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86

[2010-12-05:19:15:12] Commandline is: -silent

[2010-12-05:19:15:12] Installed runtime (2.0.3.13070) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2010-12-05:19:15:12] Starting silent runtime update. Updating runtime from version 2.0.3.13070 to version 2.5.1.17730

[2010-12-05:19:15:12] Installing msi at c:\users\risto\appdata\local\temp\air65bb.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}

[2010-12-05:19:15:14] Runtime Installer end with exit code 0

[2010-12-05:19:15:16] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86

[2010-12-05:19:15:16] Commandline is: -silent -location "C:\Program Files (x86)\Voddler" "C:\Program Files (x86)\Voddler\VoddlerPlayer.air"

[2010-12-05:19:15:16] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2010-12-05:19:15:16] Invoking Application Installer for combined install

[2010-12-05:19:15:16] Launching subprocess with commandline C:\Users\Risto\AppData\Local\Temp\AIR78BE.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\Risto\AppData\Local\Temp\AIR78BE.tmp -silent -withRuntime -url -location "C:\Program Files (x86)\Voddler" file:///C:/Program%20Files%20(x86)/Voddler/VoddlerPlayer.air

[2010-12-05:19:15:17] Application Installer begin with version 2.5.1.17730 on Windows 7 x86

[2010-12-05:19:15:17] Commandline is: -runtime C:\Users\Risto\AppData\Local\Temp\AIR78BE.tmp -silent -withRuntime -url -location "C:\Program Files (x86)\Voddler" file:///C:/Program%20Files%20(x86)/Voddler/VoddlerPlayer.air

[2010-12-05:19:15:17] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2010-12-05:19:15:17] Unpackaging file:///C:/Program%20Files%20(x86)/Voddler/VoddlerPlayer.air to C:\Users\Risto\AppData\Local\Temp\fla83C6.tmp

[2010-12-05:19:15:18] Application signature verified

[2010-12-05:19:15:18] Unpackaging/validation complete

[2010-12-05:19:15:18] No app located for appID 'VoddlerPlayer' and pubID '22AA32E1C519F8FB77514A36DC6C2AE2C623240F.1'

[2010-12-05:19:15:18] Converting unpackaged application to a native installation package in C:\Users\Risto\AppData\Local\Temp\fla878E.tmp

[2010-12-05:19:15:18] Native installation package creation succeeded

[2010-12-05:19:15:18] Starting silent app installation to C:\Program Files (x86)\Voddler. Installing app VoddlerPlayer.22AA32E1C519F8FB77514A36DC6C2AE2C623240F.1 version 3.1 using the source file at file:///C:/Program%20Files%20(x86)/Voddler/VoddlerPlayer.air

[2010-12-05:19:15:18] Installing msi at C:\Users\Risto\AppData\Local\Temp\fla878E.tmp\setup.msi with guid {F2D36F4C-F63E-9EB1-758A-CB33FC50E650}

[2010-12-05:19:15:19] Application Installer end with exit code 0

[2010-12-05:19:15:20] Subprocess app installer succeeded

[2010-12-05:19:15:20] Runtime Installer end with exit code 0

[2010-12-05:19:16:35] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck

[2010-12-05:19:16:35] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86

[2010-12-05:19:16:35] Commandline is: -updatecheck

[2010-12-05:19:16:35] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2010-12-05:19:16:35] Performing pingback request

[2010-12-05:19:16:37] Pingback request completed with HTTP status 200

[2010-12-05:19:16:37] Starting runtime background update check

[2010-12-05:19:16:37] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.5.1. 17730/update

[2010-12-05:19:16:37] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.5.1. 17730/update to C:\Users\Risto\AppData\Roaming\Adobe\AIR\Updater\Background

[2010-12-05:19:16:37] Runtime update not available

[2010-12-05:19:16:37] Unpackaging cancelled

[2010-12-05:19:16:37] Runtime Installer end with exit code 0

[2010-12-15:00:25:09] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86

[2010-12-15:00:25:09] Commandline is: -uninstall

[2010-12-15:00:25:09] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2010-12-15:00:25:09] Starting runtime uninstall. Uninstalling runtime version 2.5.1.17730

[2010-12-15:00:25:09] Uninstalling product with GUID {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}

[2010-12-15:00:25:11] Runtime Installer end with exit code 0

[2010-12-15:00:25:14] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86

[2010-12-15:00:25:14] Commandline is: -silent

[2010-12-15:00:25:14] No installed runtime detected

[2010-12-15:00:25:14] Starting silent runtime install. Installing runtime version 2.5.1.17730

[2010-12-15:00:25:14] Installing msi at c:\users\risto\appdata\local\temp\air9ed9.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}

[2010-12-15:00:25:21] Runtime Installer end with exit code 0

[2011-11-10:15:14:19] Runtime Installer begin with version 3.0.0.4080 on Windows 7 x86

[2011-11-10:15:14:19] Commandline is:

[2011-11-10:15:14:19] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2011-11-10:15:14:22] Runtime Installer begin with version 3.0.0.4080 on Windows 7 x86

[2011-11-10:15:14:22] Commandline is:

[2011-11-10:15:14:22] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2011-11-10:15:14:26] Runtime Installer end with exit code 6

[2011-11-10:15:15:04] Runtime Installer end with exit code 6

[2011-11-10:15:15:12] Runtime Installer begin with version 3.0.0.4080 on Windows 7 x86

[2011-11-10:15:15:12] Commandline is:

[2011-11-10:15:15:12] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2011-11-10:15:19:27] Runtime Installer end with exit code 6

[2011-11-23:00:30:16] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86

[2011-11-23:00:30:16] Commandline is: -arp:uninstall

[2011-11-23:00:30:16] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2011-11-23:00:30:18] Relaunching with elevation

[2011-11-23:00:30:18] Launching subprocess with commandline c:\program files (x86)\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu

[2011-11-23:00:30:18] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86

[2011-11-23:00:30:18] Commandline is: -stdio \\.\pipe\AIR_3356_0 -eu

[2011-11-23:00:30:18] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2011-11-23:00:30:18] Starting runtime uninstall. Uninstalling runtime version 2.5.1.17730

[2011-11-23:00:30:19] Uninstalling product with GUID {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}

[2011-11-23:00:30:21] Runtime Installer end with exit code 0

[2011-11-23:00:30:21] Elevated install completed

[2011-11-23:00:30:21] Runtime Installer end with exit code 0

[2011-11-23:00:35:41] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86

[2011-11-23:00:35:41] Commandline is:

[2011-11-23:00:35:41] No installed runtime detected

[2011-11-23:00:35:57] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86

[2011-11-23:00:35:57] Commandline is:

[2011-11-23:00:35:57] No installed runtime detected

[2011-11-23:00:36:15] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86

[2011-11-23:00:36:15] Commandline is:

[2011-11-23:00:36:15] No installed runtime detected

[2011-11-23:00:36:58] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86

[2011-11-23:00:36:58] Commandline is:

[2011-11-23:00:36:58] No installed runtime detected

[2011-11-23:00:36:59] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86

[2011-11-23:00:36:59] Commandline is:

[2011-11-23:00:36:59] No installed runtime detected

[2011-11-24:20:54:19] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86

[2011-11-24:20:54:20] Commandline is:

[2011-11-24:20:54:20] No installed runtime detected

[2011-11-24:20:55:19] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86

[2011-11-24:20:55:19] Commandline is:

[2011-11-24:20:55:19] No installed runtime detected

[2011-11-24:20:56:08] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86

[2011-11-24:20:56:08] Commandline is:

[2011-11-24:20:56:08] No installed runtime detected

[2011-11-24:20:56:10] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86

[2011-11-24:20:56:10] Commandline is:

[2011-11-24:20:56:10] No installed runtime detected

[2011-11-24:20:56:23] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86

[2011-11-24:20:56:23] Commandline is:

[2011-11-24:20:56:23] No installed runtime detected

[2011-11-24:20:56:24] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86

[2011-11-24:20:56:24] Commandline is:

[2011-11-24:20:56:24] No installed runtime detected

[2011-11-24:21:10:50] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86

[2011-11-24:21:10:50] Commandline is:

[2011-11-24:21:10:50] No installed runtime detected

[2011-11-24:23:15:27] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86

[2011-11-24:23:15:27] Commandline is:

[2011-11-24:23:15:27] No installed runtime detected

[2011-12-09:21:24:09] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86

[2011-12-09:21:24:10] Commandline is:

[2011-12-09:21:24:10] No installed runtime detected

[2011-12-09:21:24:16] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86

[2011-12-09:21:24:16] Commandline is:

[2011-12-09:21:24:16] No installed runtime detected

[2011-12-09:21:24:26] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86

[2011-12-09:21:24:26] Commandline is:

[2011-12-09:21:24:26] No installed runtime detected

[2011-12-09:21:26:03] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86

[2011-12-09:21:26:03] Commandline is:

[2011-12-09:21:26:03] No installed runtime detected

[2011-12-09:21:26:53] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86

[2011-12-09:21:26:53] Commandline is:

[2011-12-09:21:26:53] No installed runtime detected

[2011-12-09:21:27:32] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86

[2011-12-09:21:27:32] Commandline is:

[2011-12-09:21:27:32] No installed runtime detected

[2011-12-09:21:28:19] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86

[2011-12-09:21:28:19] Commandline is:

[2011-12-09:21:28:19] No installed runtime detected

[2011-12-09:21:33:58] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86

[2011-12-09:21:33:58] Commandline is:

[2011-12-09:21:33:58] No installed runtime detected

[2011-12-09:21:57:26] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86

[2011-12-09:21:57:26] Commandline is:

[2011-12-09:21:57:26] No installed runtime detected

[2012-08-10:15:53:50] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86

[2012-08-10:15:53:50] Commandline is:

[2012-08-10:15:53:50] No installed runtime detected

[2012-08-10:15:53:58] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86

[2012-08-10:15:53:58] Commandline is:

[2012-08-10:15:53:58] No installed runtime detected

[2012-08-10:15:56:45] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86

[2012-08-10:15:56:45] Commandline is:

[2012-08-10:15:56:45] No installed runtime detected

[2012-08-10:15:58:04] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86

[2012-08-10:15:58:04] Commandline is:

[2012-08-10:15:58:04] No installed runtime detected

[2012-08-10:15:58:07] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86

[2012-08-10:15:58:07] Commandline is:

[2012-08-10:15:58:07] No installed runtime detected

[2012-08-10:16:00:57] Runtime Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-08-10:16:00:57] Commandline is:

[2012-08-10:16:00:57] No installed runtime detected

[2012-08-10:16:01:03] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86

[2012-08-10:16:01:03] Commandline is:

[2012-08-10:16:01:03] No installed runtime detected

[2012-08-10:16:01:54] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86

[2012-08-10:16:01:54] Commandline is:

[2012-08-10:16:01:54] No installed runtime detected

[2012-08-10:16:10:15] Runtime Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-08-10:16:10:15] Commandline is:

[2012-08-10:16:10:15] No installed runtime detected

[2012-08-10:16:10:43] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86

[2012-08-10:16:10:43] Commandline is:

[2012-08-10:16:10:43] No installed runtime detected

[2012-08-10:16:14:35] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86

[2012-08-10:16:14:35] Commandline is:

[2012-08-10:16:14:35] No installed runtime detected

[2012-08-10:16:21:35] Runtime Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-08-10:16:21:35] Commandline is:

[2012-08-10:16:21:35] No installed runtime detected

[2012-08-10:16:22:54] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86

[2012-08-10:16:22:54] Commandline is:

[2012-08-10:16:22:54] No installed runtime detected

[2012-08-10:16:25:56] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86

[2012-08-10:16:25:56] Commandline is:

[2012-08-10:16:25:56] No installed runtime detected

[2012-08-10:16:31:00] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86

[2012-08-10:16:31:00] Commandline is:

[2012-08-10:16:31:00] No installed runtime detected

[2012-08-10:16:32:44] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86

[2012-08-10:16:32:44] Commandline is:

[2012-08-10:16:32:44] No installed runtime detected

[2012-08-10:16:33:12] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86

[2012-08-10:16:33:12] Commandline is:

[2012-08-10:16:33:12] No installed runtime detected

[2012-08-10:16:35:26] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86

[2012-08-10:16:35:26] Commandline is:

[2012-08-10:16:35:26] No installed runtime detected

[2012-08-10:16:39:01] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86

[2012-08-10:16:39:01] Commandline is:

[2012-08-10:16:39:01] No installed runtime detected

[2012-08-10:16:41:51] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86

[2012-08-10:16:41:51] Commandline is:

[2012-08-10:16:41:51] No installed runtime detected

[2012-08-10:16:51:25] Runtime Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-08-10:16:51:25] Commandline is:

[2012-08-10:16:51:25] No installed runtime detected

[2012-08-10:17:19:42] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86

[2012-08-10:17:19:42] Commandline is:

[2012-08-10:17:19:42] No installed runtime detected

Any help would be appreciated.

Report · Aug 15, 2012

Sorry you're running into this. I assume you are trying to install a .air file? I think we should try and resinstall the AIR runtime, but I'd like to use Microsoft's install and uninstall "fix it" utility first. When running the Fix it, go through the uninstall process and try to remove Adobe AIR from your system. Once finished, download the latest version of AIR and install again.

Microsoft Install and Uninstall Fix It

If it still fails, post the log again and I'll take a look.

Thanks,

Chris

Report · Aug 24, 2012

hay im getting the same problm and adobe air isnet listed in the micrsoft fix it any advice?

[2012-01-13:22:23:19] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86

[2012-01-13:22:23:19] Commandline is: -silent

[2012-01-13:22:23:19] No installed runtime detected

[2012-01-13:22:23:19] Starting silent runtime install. Installing runtime version 3.1.0.4880

[2012-01-13:22:23:19] Installing msi at c:\users\neomi\appdata\local\temp\air3488.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}

[2012-01-13:22:23:21] Runtime Installer end with exit code 0

[2012-08-23:14:17:57] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86

[2012-08-23:14:17:57] Commandline is: -arp:uninstall

[2012-08-23:14:17:57] Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-08-23:14:18:06] Relaunching with elevation

[2012-08-23:14:18:06] Launching subprocess with commandline c:\program files (x86)\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu

[2012-08-23:14:18:07] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86

[2012-08-23:14:18:07] Commandline is: -stdio \\.\pipe\AIR_7464_0 -eu

[2012-08-23:14:18:07] Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-08-23:14:18:07] Starting runtime uninstall. Uninstalling runtime version 3.1.0.4880

[2012-08-23:14:18:07] Uninstalling product with GUID {FE23D063-934D-4829-A0D8-00634CE79B4A}

[2012-08-23:14:18:14] Runtime Installer end with exit code 0

[2012-08-23:14:18:14] Elevated install completed

[2012-08-23:14:18:14] Runtime Installer end with exit code 0

[2012-08-23:15:24:18] Runtime Installer begin with version 3.4.0.2540 on Windows 7 x86

[2012-08-23:15:24:18] Commandline is:

[2012-08-23:15:24:18] No installed runtime detected

[2012-08-23:15:24:49] Runtime Installer begin with version 3.4.0.2540 on Windows 7 x86

[2012-08-23:15:24:49] Commandline is:

[2012-08-23:15:24:49] No installed runtime detected

[2012-08-23:15:25:09] Runtime Installer begin with version 3.4.0.2540 on Windows 7 x86

[2012-08-23:15:25:09] Commandline is:

[2012-08-23:15:25:09] No installed runtime detected

[2012-08-23:15:27:07] Runtime Installer begin with version 3.4.0.2540 on Windows 7 x86

[2012-08-23:15:27:07] Commandline is:

[2012-08-23:15:27:07] No installed runtime detected

[2012-08-23:15:28:49] Runtime Installer begin with version 3.4.0.2540 on Windows 7 x86

[2012-08-23:15:28:49] Commandline is:

[2012-08-23:15:28:49] No installed runtime detected

[2012-08-23:15:35:00] Runtime Installer begin with version 3.4.0.2540 on Windows Vista x86

[2012-08-23:15:35:00] Commandline is:

[2012-08-23:15:35:00] No installed runtime detected

[2012-08-23:15:35:22] Runtime Installer begin with version 3.4.0.2540 on Windows Vista x86

[2012-08-23:15:35:22] Commandline is:

[2012-08-23:15:35:22] No installed runtime detected

[2012-08-23:15:39:06] Runtime Installer begin with version 3.4.0.2540 on Windows Vista x86

[2012-08-23:15:39:06] Commandline is:

[2012-08-23:15:39:06] No installed runtime detected

[2012-08-23:15:53:35] Runtime Installer begin with version 3.4.0.2540 on Windows Vista x86

[2012-08-23:15:53:35] Commandline is:

[2012-08-23:15:53:35] No installed runtime detected

[2012-08-23:16:03:14] Runtime Installer begin with version 3.4.0.2540 on Windows Vista x86

[2012-08-23:16:03:14] Commandline is:

[2012-08-23:16:03:14] No installed runtime detected

[2012-08-23:16:03:36] Runtime Installer begin with version 3.4.0.2540 on Windows Vista x86

[2012-08-23:16:03:36] Commandline is:

[2012-08-23:16:03:36] No installed runtime detected

[2012-08-23:16:27:19] Runtime Installer begin with version 3.4.0.2540 on Windows 7 x86

[2012-08-23:16:27:19] Commandline is:

[2012-08-23:16:27:19] No installed runtime detected

[2012-08-23:16:31:34] Runtime Installer begin with version 3.4.0.2540 on Windows 7 x86

[2012-08-23:16:31:34] Commandline is:

[2012-08-23:16:31:34] No installed runtime detected

[2012-08-23:16:33:41] Runtime Installer begin with version 3.4.0.2540 on Windows Vista x86

[2012-08-23:16:33:41] Commandline is:

[2012-08-23:16:33:41] No installed runtime detected

[2012-08-23:16:45:42] Runtime Installer begin with version 3.4.0.2540 on Windows 7 x86

[2012-08-23:16:45:42] Commandline is:

[2012-08-23:16:45:42] No installed runtime detected

Report · Sep 06, 2012

@tonyandbob - I'd suggest creating a new, temporary, user account (admin level) and installing AIR from there. Once installed, log back into your normal account and see if your app works.

Report · Sep 11, 2012

thanks worked perfectly

Adobe Community

Nothing happens when I try to install adobe air