I am running Acrobat 8.0 on windows 7. Toshiba Qosmio 64 bit. I am unable to print to pdf from any of my applications. Office, Mozilla, Lotus 1-2-3 and others. When I choose the print option. And from the drop down menu choose Adobe PDF as the printer. And when I click to continue I get the little metered bar showing it's working, but then I get an error in the printer que. I don't even get an option what to save it as or where to save it to. It just goes straight to the metered bar showing its working. And it does this for all my programs where I can print to pdf. Can anyone help me? Also, this is a student version. Could the student version be unable to do this?
AA8 is not supported on Win7. It will work on 32-bit systems, but not sure if it will on 64-bit systems. To get it to work, you will need to update to the latest version of AA8 in any case. I am sure that AA8.0 will not work on a 64-bit system. I think AA8.2 was needed for 64-bit XP as I recall. You may also have to run AA8 in a compatibility mode for 32-bits since it is a 32-bit process.
If you are successful, please come back and let us know. I have only seen a hint of success on a 64-bit Win7 system from one person. I was not clear that they had succeeded. Several folks have reported success on 32-bit Win7 systems.
For what you are asking, there should not be any difference for the student version as far as I know. The problem is really the 64-bit system and a version of AA8 that is not updated (update from Help>Updates).
Although Acrobat 8 is not supported on Win 7, you can try a few things. First, apply all updates to Acrobat 8. If this doesn't help, check to make sure that the PDF port was created. If not, you can try:
Open Control Panel, select Printers
* Click Add a Printer
* Click Add a local printer
* Select Use an existing port (should be preselected), change the port to "Desktop \*.pdf (Adobe PDF Port), click Next
* On the next page, click Have Disk...
* Click Browse and browse to C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Xtras\AdobePDF (or wherever you have Acrobat installed), click OK.
* It should now show a series of "Adobe PDF Converter" entries. Select the first one and click Next
* Change the printer name if desired, uncheck the box to use it as a default printer, click Next
* Do not print a test page, click Finish
* Find your new printer in Printers. Right click on it and select Properties, Advanced
* Click "Print directly to the printer", click OK
These last steps are detailed in the following discussion.
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