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Topics and/or bookmarks missing on Table of Contents TOC after moderate use in Air Browser Help

Aug 17, 2012 7:23 AM

Topics and/or bookmarks go missing on Table of Contents TOC after only moderate use. (See image below) It happenes every once in a while. On occasion, the text from the topics and bookmarks also tend to get bunched at the top.

 

I am not sure if this is something I can fix or some kind of bug within Adobe Air Browser Based Help. I have heard WebHelp is better for browser based help, but I currrently cannot switch it over.

 

If you need any more clarifications, let me know. Thanks in advance for your help, it is be greatly appreciated!

 

Bookmarks disappear on toc.png

310 Views   1 Reply   Latest reply: Peter Grainge, Aug 18, 2012 10:15 AM
 
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  • Peter Grainge
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    1. Peter Grainge,
    Aug 18, 2012 10:15 AM   in reply to cguzman8
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    That's not something that I have experienced or seen reported. If you are willing to call Tech Support, maybe it has been reported to them.

     

    The only things I can suggest are seeing if it only happens with a specific browser and generating browser based AIR help from one of the sample projects to see if you experience the same there.

     

    See www.grainge.org for RoboHelp and Authoring tips

     

     

    @petergrainge

     
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