When we try to open a pdf from the explorer view of Sharepoint 2010 using Adobe Reader X we get the following error "The URL you have provided could not be reached. Please verify that the URL is correct and that the network location is reachable." If we use Adobe Reader 9 it opens fine.
Anyone had the same problem and have a resolution?
OS is Windows 7 and we have tried the following versions of Adobe Reader:
Adobe X 10.1.0; failed to open
Adobe X 10.1.4; failed to open
Adobe 9.3.0; opens without error.
I was hoping there was a resolution that allowed users to use the most up to date version and not have to roll back to version 9.
Can you please refer to the section 13.2 SharePoint Configuration in the following document:
See if manually configuring the settings as mentioned helps.
Thanks for the document link.
I tried manually updating the DocIcon.xml file and adding OpenControl="AdobeAcrobat.OpenDocuments" stops the web client from being able to open pdf's.
I have checked IIS and the WebDAVModule is not present.
The one thing I have noticed is that the iFilter is version 9 is there a version 10 and would this be causing the problem?