This all started fairly recently, like within the last few weeks.
If I hit save when I am in Adobe Reader X, it does nothing.
Scenario 1: Online
If I view the docuemnt within my browser, then click on the icon at the bottom that says Save, nothing happens.
Scenario 2: Offline
If I view a document i have on my hard drive, I can view it fine, but if I highlight something, then save, it says "where do you want to save it" and "are you sure you want to overwrite?" and then nothing happens. If I then attempt to close it, it will say "Do you want to save it?" then the other two questions and then nothing happens. I have to "Revert" then close if I want to close the document.
Per a previous thread that semed to be abruptly cut short on exactly the same topic, i tried their solutions as well:
Right clicking on a link to a file online, and saving works just fine.
However there was no response from the original asker after those steps, and that didn't help me.
Ah, my appologies:
1) WIndows 7 Ultimate 64 bit
2) Adobe Reader X 10.1.13 originally. Once this started happening, I upgraded to 10.1.14 and still had the same problem. I then Uninstalled Adobe Reader, and downloaded 10.1.14 fresh and installed it. Same problem
3) Firefox primarily, but same effect with IE.
Everything worked Just fine until a couple weeks ago. I have many documents that I highlight and save regularly, and all of a sudden it stopped working. So far as I know, nothing changed then.
Thanks for providing the information requested for.
Could you please let me know the following as well:
1. If the Save icon on the floating toolbar (while viewing PDFs in a browser) is enabled or not.
2. If unchecking the following option helps:
Edit > Preferences > Documents > Save Settings section > Automatically save the document changes to temporary file......
3. What is the state of the checkbox at:
Edit > Preferences > Internet > Web Browser Options section > Display in Read Mode by default
4. Do you have Adobe Acrobat installed on your system as ell.
1. Save Icon is enabled, and if I click on it, it asks me where to save it. But the file does not appear there, and does not show up in my downloaded items list.
2. Did not fix problem
3. Currently Checked. I tried unchecking it, Did not fix problem.
4. I do not.
I don't know if this applies or not, but if I right click on the link to a PDF, and download it, it says "There was an error opening this document. Access Denied"
If I move that same PDF from my Downloads folder to another folder (Such as with all my other PDFs), it works just fine.
Could be an issue with the access/permission rights on the Download folder or any user area folder.
Can you please check and see if you have access to read the contents of that folder or for that matter the entire User Area folder.
Also, could you see if you are registered as an Administrator or a Standard User.
I have full permissions as Administrator on all folders on the computer. And I have no issues opening any other type of file within that folder or any other folder on the computer.
Problem occurs when I attempt to save PDFs from the web or local, and it doesn't matter which folder I attempt to save within. All folders on the computer work the same way with the exception of this random Downloads folder item.
Does Adobe Reader have any permissions settings?
Thanks for confirming the same.
Woul it be possible for you to see if the same behavior is seen for the following PDF as well:
I just had this exact same issue start happening to me today; my search for answers led me here. All that fixed it was downloading Reader XI. Still have no idea what happened; there were no recent changes to my system and it was working fine yesterday.
If you save the PDF to Acrobat.com, will it work fine?
is the issue reproducible in Rdr10.1.4 and Rdr11?
I am wondering if the new Reader 11 installation got corrupted while Reader 10.1.4 update?
Did you un-install the previous Reader and installed the new Reader 11 or did you update from Reader 10.1.4 to Reader 11?
Thank you very much for the information
I don't know. After not receiving any updates to this question in over a month, I got fed up and re-installed windows from scratch. It was Adobe Reader X that I was having prolems with, didn't know there was an XI. issue has not returned.
I've seen the same behavior - floating toolbar save button or main toolbar save button ineffective even though enabled. Win 7, 64 bit + Firefox. Very frustrating when trying to save local copies of financial statements, etc. I did find a workaround that hasn't failed me yet: with a problem document open in the viewer:
Europe, Middle East and Africa