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Premiere Pro CS4 & Earlier

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CS4 - Freeze after Opens no matter WHAT I do!

Aug 17, 2012 7:42 PM

Tags: #premiere #startup #crashes

Hi there,

I just downloaded / installed Adobe Premiere CS4 and I seem to be having a major issue. It seems that when I try to do ANYTHING once inside Premiere, the program freezes altogether.

Any idea why this is?!

I'm on a BRAND new computer running Windows 7 64 bit.

Please Help I'm so worried / frusturated!

614 Views 3 Replies Latest reply: John T Smith, Aug 18, 2012 8:42 AM

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1. John T Smith,

Aug 18, 2012 7:49 AM in reply to HollywoodTinman

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More information needed for someone to help... click these links and provide the requested information
-http://forums.adobe.com/message/4200840
-http://forums.adobe.com/thread/416679
-http://forums.adobe.com/thread/419406

Also, a brand new computer will often have many things auto-starting that you don't need... and will also have OLD device drivers based on the date of the "production image" that is copied to the hard drive

Go to the hardware sites for your (unnamed) components and make sure you have updated device drivers... do NOT rely on Windows update, go direct to the hardware vendors

If you have Win7 64bit PRO or higher, try Microsoft's Virtual XP
.
This is only ONE example of using Virtual XP http://forums.adobe.com/thread/702693
-And a Tutorial http://windowssecrets.com/newsletter/using-windows-7s-xp-mode-step-by- step/

Here Win7 Tuning Help & Tips & Utilities
http://support.microsoft.com/fixit/
Record Steps http://blog.raxco.com/2012/05/18/windows-7-tool-records-your-pc-proble ms/
Free System Optimizer http://www.iobit.com/advancedsystemcareper.html
Registry Cleaners http://windowssecrets.com/newsletter/putting-registry-system-cleanup-a pps-to-the-test/
Be sure you have the default hard drive indexing OFF for all drives and folders!!!
http://www.pcworld.com/businesscenter/article/220753/windows_7_godmode _tips_tricks_tweaks.html
Temp/Cookie Cleaner http://www.mixesoft.com/
http://forums.adobe.com/thread/789809
Win7 Toolbar http://WindowsSecrets.com/comp/110210
More Win7 Tips http://windowssecrets.com/comp/110127
Utilities http://windowssecrets.com/comp/110106 (Startup Solutions)
Win7 Help http://social.technet.microsoft.com/Forums/en-US/category/w7itpro/
Win7 Configuration Article http://windowssecrets.com:80/comp/100218
Win7 Monitor http://windowssecrets.com:80/comp/100304
Win7 Optimizing http://www.blackviper.com/Windows_7/servicecfg.htm
Win7 Virtual XP http://www.microsoft.com/windows/virtual-pc/
More on Virtual XP http://blogs.zdnet.com/microsoft/?p=5607&tag=col1;post-5607
Win7 Adobe Notes http://kb2.adobe.com/cps/508/cpsid_50853.html#tech
Win7 Adobe Update Server Problem http://forums.adobe.com/thread/586346
An Adobe Win7 FAQ http://forums.adobe.com/thread/511916
More Win7 Tips/FAQ http://forums.adobe.com/thread/513640
Processes http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx
Compatibility http://www.microsoft.com/windows/compatibility/windows-7/en-us/Default .aspx
Win7 God Mode http://forums.adobe.com/thread/595255
CS5 Install Error http://forums.adobe.com/thread/629281
CS5 Help Problem http://kb2.adobe.com/cps/842/cpsid_84215.html
Win7 and Firewire http://forums.adobe.com/thread/521842
http://lifehacker.com/5634978/top-10-things-to-do-with-a-new-windows-7 -system
http://www.downloadsquad.com/2009/05/29/7-free-windows-7-tweaking-util ities/
Win7 64bit Crashing and "a" fix http://forums.adobe.com/thread/580435
http://prodesigntools.com/if-any-problems-downloading-or-installing-cs 5.html
Harm's Tools http://forums.adobe.com/thread/504907
Also http://www.tune-up.com/products/tuneup-utilities/
Also http://personal.inet.fi/business/toniarts/ecleane.htm
Optimizing Hard Drive http://www.video2brain.com/en/videos-5353.htm
Win7 Reinstall http://windowssecrets.com/newsletter/win7s-no-reformat-nondestructive- reinstall/
Anti-Malware Tools http://windowssecrets.com/newsletter/the-advanced-system-recover-toolk it/
Repair AVI http://forums.adobe.com/thread/888268
Tune Vista & Win7 64bit http://forums.adobe.com/thread/436139
GPU Monitor http://www.techpowerup.com/downloads/2092/TechPowerUp_GPU-Z_v0.5.8.htm l

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2. John T Smith,

Aug 18, 2012 8:15 AM in reply to HollywoodTinman

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Even if you don't have Win7 64bit PRO or higher, you might want to go into the icon's properties and have Win7 run CS4 in XP compatibility mode... not quite the same thing as using the Virtual XP download, but designed for older 32bit programs

And... please remember to provide information like what I linked to at the top of my last reply each time you start a new subject... people really do need to know details to be able to help

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3. John T Smith,

Aug 18, 2012 8:42 AM in reply to HollywoodTinman

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Also, make sure your CS4 products are up to date

All Adobe updates start here and select product, read to see if you need to install updates in number order, or if the updates are cumulative for the individual product http://www.adobe.com/downloads/updates/

For CS4 you must also update the Roxio component http://forums.adobe.com/thread/400484
More on Encore and Roxio http://forums.adobe.com/thread/528582 or direct to
http://kb.roxio.com/search.aspx?URL=/content/kb/General%20Information/ 000070GN&PARAMS

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CS4 - Freeze after Opens no matter WHAT I do!

Aug 17, 2012 7:42 PM

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