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eternal_disappointment
Currently Being Moderated

Working with remote images

Aug 20, 2012 8:25 AM

Tags: #dreamweaver #remote_images #refresh_design_view #reset_size

Hi everyone. Firstly thanks for the help this forum has already provided. I have been using Adobe products for over 18 years now, and one ever-present aspect of being an Adobe user has been the general poor support, seemingly untested updates/patches, incompatitbility with OSX and Apple GFX drivers, and most of all; known bugs which survive several major software updates.

 

One such bug is currently causing serious problems for me, and I could do with knowing how to work around it, or failing that, make adobe themselves aware enough to fix the problem for the next update or major release.

 

Dreamweaver will not refresh remote images in the design view. Ever. No amount of refreshing, right clicking, select sourcing, size resetting will fix it - I simply have to quit and restart Dreamweaver. As far as I am aware, this problem has existed in several if not all versions - I have always restarted the program to refresh remote images, and that was fine for making the odd HTML email, but now my day-to-day work has changed and its becoming a real problem.

 

Also - only a small one, but equally annoying - "Reset Size" is always greyed out for remote images. However, the little icon next the pixel dimension in the properties box works just fine. Its just that I've always been a right-clicker - I don't tend to use the properties box unless I really have to. This problem may only be present in CS5.5 on OSX.

 

Current setup: Mac Pro, OSX Lion, CS5.5 w/ all patches/updates.

 

I have seen around 12 discussions already detailing my first point, however all of them seem to have since died a death, or been mysteriously marked as 'answered' with no apparent solution. I appreciate that adobe would prefer you to use the site manager to define and manage local and remote sites, and to use the built in FTP to up/download files, but upon testing, it seems to make no difference. Also to be brutally honest, the site manager and FTP don't work very well compared to even freeware alternatives.

 

Any help or advice on the problem itself would be much appreciated, but I feel some assistacnce in getting Adobe to acknowledge these ancient issues would be more valuable to the general community.

 

Thanks in advance

 
Replies
  • Currently Being Moderated
    Aug 20, 2012 8:59 AM   in reply to eternal_disappointment

    Dreamweaver will not refresh remote images in the design view. Ever. No amount of refreshing, right clicking, select sourcing, size resetting will fix it - I simply have to quit and restart Dreamweaver. As far as I am aware, this problem has existed in several if not all versions - I have always restarted the program to refresh remote images, and that was fine for making the odd HTML email, but now my day-to-day work has changed and its becoming a real problem.

     

    The only remote images I have seen DW have problems with is those that have spaces in their pathnames.  And I work with remote images all day, especially when testing other people's layouts on this forum.  Can you give a specific example of an image that won't refresh for you?

     
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  • Currently Being Moderated
    Aug 20, 2012 10:35 AM   in reply to eternal_disappointment

    I had never noticed this before, I guess I never make edits to server copies, I always make a local version first, then upload (even on eBay). I found at least a partial work around in CS4/Windows 7 anyway...

     

    Under View > Live View Options > HTTP Request Settings...

     

    I clicked the + and set the name as pic and the value as the http address of my image. It shows in Live View with the updated image now. After closing the file window (not DW itself) and re-opening it, it also appears correctly in Design view for me.

     
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  • Currently Being Moderated
    Aug 20, 2012 10:42 AM   in reply to eternal_disappointment

    I have always restarted the program to refresh remote images, and that was fine for making the odd HTML email, but now my day-to-day work has changed and its becoming a real problem.

     

    I am not entirely sure I understand the problem but from the quote above I gather you are building your HTML email locally (now websites maybe?) and including images that are stored on a web server and/or your email clients server. I do the same work and although I also do not experience a "refresh" as you put it, there is a simple way around it.

     

    My understanding of design view is to help you layout the design and add what you need without a constant live connection - this is where Live View comes in. If you turn on Live View, the connection is re-established and it renders the updated image from the server. Sometimes if you are updating an image on a server with the exact same name, your browser cache or Dreamweavers cache doesn't recognise the change. If this is the case, you need to clear out the temp folder where DW stores the downloaded image samples. In OSX, you can normally find it here:

    User > Library > Application Support > Adobe > Dreamweaver CS5.5 > en_US > Configuration > Temp

     

    Another way around it which I sometimes use is to upload the image with a new filename and link to the new name - this will force DW to pull down the new sample.

     

    If you're building a web site, and have the site defined, use the dropdown from your site module and "recreate site cache".

     
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  • Currently Being Moderated
    Aug 20, 2012 10:59 AM   in reply to eternal_disappointment

    It may just be that there aren't many people conducting their design using the same steps you are so the number of reports made doesn't warrant the development team's full attention?

     

    Either way, talking about it here doesn't necessarily mean anyone from the dev department will ever see it since this is essentially a user to user forum.

     

    Definitely report it here: https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

     

    and get anyone else who has the problem to do the same.

     
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  • Currently Being Moderated
    Aug 20, 2012 11:09 AM   in reply to eternal_disappointment

    I think I see what you are describing.  If I have a page like this -

     

    <!doctype html>

    <html>

    <head>

    <meta charset="utf-8">

    <title>Untitled Document</title>

    </head>

     

     

    <body>

    <img src="http://www.gws-sandbox.com/_img/combo-copy.jpg" width="800" height="307">

    </body>

    </html>

     

    Once I bring that up in DW's Design view, even though I have made a change to that image and uploaded the new changed image, DW's Design view does not reflect that change.  Is that it?

     

    I would file a wish by filling out the form here - these go directly to the dev team....

     

    http://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

     
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  • Currently Being Moderated
    Aug 20, 2012 11:55 AM   in reply to eternal_disappointment

    Just bear in mind how many of these the dev team gets, and how they might deal with prioritizing them.  In my mind, while this issue is clearly important to you, I feel as if there are MUCH MUCH more important things to deal with in DW, and I think it's likely that situation won't change much over the coming years....  It's just the reality of product development.  Everything has a ROI that is considered.

     
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