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Charade67
Currently Being Moderated

Can't open pdf files posted in Facebook

Aug 27, 2012 9:46 PM

Tags: #pdf #facebook

Instead of getting a dialogue box with the option to save the file I get redirected to a blank page. https://attachment.fbsbx.com/file_download.php?id=392022847530027&uid= 1283073931&ext=1346122360&hash=ASv7l5CiUPpVW0JI

I have updated Adobe reader and Firefox. I have also tried disabling my anti virus, pop up blocker and firewall with no luck. This happens with both my PC (Windows Vista) and Mac. I have tried 3 different browsers as well.  I haven't had problems opening pdf files from other sites and other members of my FB group have been able to open the files successfully. Please help.

 
Replies
  • Currently Being Moderated
    Aug 27, 2012 10:47 PM   in reply to Charade67

    The easiest to handle problems with online PDF files is to right-click on the link, then select Save Target As / Save Link As.

     

    P.S. I didn't know that people can now upload PDF files to Facebook.

     
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  • Currently Being Moderated
    Aug 28, 2012 10:11 AM   in reply to Charade67

    It appears that you are not being given a direct link to download the pdf file, but the site is running a script (.php) to handle downloading the file in question. When this happens there is no interaction from Reader until the script properly runs. Since there is no file you can download yet, saving as target will not work. The script has to run to provide you with the download. Are you running any extension that prevents the running of scripts? What happens if you try Safari or Internet Explorer?

     
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  • Currently Being Moderated
    Aug 28, 2012 10:40 PM   in reply to Charade67

    I will try to upload a PDF to FB, then do some testing.  But from your last statement it does not seem to be a Reader problem.

     
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  • Currently Being Moderated
    Aug 28, 2012 10:51 PM   in reply to Charade67

    Looks like it is as difficult to upload documents to FB as it is for you to download them; I have given up...

     
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  • Currently Being Moderated
    Aug 29, 2012 8:21 AM   in reply to Charade67

    I would have a look around at http://www.facebook.com/help/ for answers.

     
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  • Currently Being Moderated
    Aug 29, 2012 8:16 PM   in reply to Charade67

    I would ask the FB page owners how to open the PDF and other files.  Just post your question on the page.

     
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