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Photoshop CS6 EXTENDED Install Error [WINDOWS] *error report included*

Aug 28, 2012 4:12 AM

Greetz,

 

     I uninstalled Photoshop CS5.1 ME (Middle Eastern) version from my 64bit operating system (Windows 7 Home Premium) and went on to install CS6 EXTENDED after a fresh restart (I also deleted remaining CS5 folders in "Program Files' Adobe directory"). The setup went fine. But, when it finished, it gave an error message saying that Adobe Photoshop CS6 didn't install or didn't install correctly. From there, I copied the error report/log it gave out:

 

 

 

Exit Code: 6

Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DF050, DW063 ... WARNING: DF029 ...

 

 

 

 

-------------------------------------- Summary --------------------------------------

 

 

- 0 fatal error(s), 6 error(s), 1 warning(s)

 

 

 

 

 

 

----------- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 -----------

 

 

ERROR: DF050: ARKServiceControl::ModifyService failed while saving previous service configuration.(Seq 6)

 

 

ERROR: DF050: ARKServiceControl::ModifyService failed for service SwitchBoard. Error 2 The system cannot find the file specified.(Seq 6)

 

 

ERROR: DW063: Command ARKServiceControlCommand failed.(Seq 6)

 

 

ERROR: DF059: ARKServiceControl::StartService failed to start service SwitchBoard. Error: 3(Seq 1)

 

 

WARNING: DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 1 Exit Code: 3 Service Specific Exit Code: 0(Seq 1)

 

 

 

 

 

 

ERROR: DW050: The following payload errors were found during install:

 

 

ERROR: DW050:  - Adobe Mini Bridge CS6: Install failed

 

 

ERROR: DW050:  - Adobe SwitchBoard 2.0: Install failed

 

 

---------------------------------------------------------------------- ---------------

 

 

 

Photoshop started fine and worked fine (only used it a bit) after the "failed" installation but, the Update option in the Help window was grayed out (trial version, just to let you know). Is that a limitation to the trial version? Or is it straight up an error?

 

My question is, what did the error report mean and what could be wrong with my currently installed version of PS? BTW, I didn't use Mini Bridge yet, although all of its files are present in the Program Files directory for Adobe.

 

Thanks in advance.

 
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