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narunski
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how do I install the camera raw update?

Aug 30, 2012 10:55 AM

how do i install the camera raw update?

 
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  • Currently Being Moderated
    Aug 30, 2012 12:02 PM   in reply to narunski

    For what product? What version of ACR? What computer? We need a lot more info.

     

    Mylenium

     
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  • Currently Being Moderated
    Aug 30, 2012 1:34 PM   in reply to narunski

    Moving this discussion to the Adobe Camera RAW forum.

     
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  • Currently Being Moderated
    Aug 30, 2012 1:42 PM   in reply to Jeff A Wright

    ACR = Adobe Camera Raw.  What does Photoshop -> Help / About Plug-in… / Camera Raw… say is the version?

     
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  • Currently Being Moderated
    Aug 31, 2012 2:02 AM   in reply to narunski

    Narunski,

     

    Email responses are frowned upon because they defeat the purpose of these user-to-user forums, which is for all forum members to benefit from all questions and all answers.

     

    We are all users just like you in the forums.  You are not addressing Adobe here.

     

    Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers: 

     

    http://forums.adobe.com/thread/419981?tstart=0

     

     

    Thanks!

     
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  • Currently Being Moderated
    Aug 31, 2012 1:58 AM   in reply to narunski

    narunski wrote:

     

    The problem is that Bridge says it cannot open this format.

     

    The RAW file was produced by a Nikon D800 camera…

     

    For that camera model you have to have ACR 6.7 installed.  The Nikon D800 is not supported by any version of ACR earlier than 6.7.

     

    http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cam eras.html

     
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  • Currently Being Moderated
    Aug 31, 2012 2:01 AM   in reply to narunski

    narunski wrote:

     

    how do i install the camera raw update?

     

    Try the easiest way first:  simply select the Updates menu item in Photoshop's Help menu. 

     

    You want to be on version 6.7 of Camera Raw.

     

    If for some reason the auto updater fails, you can download the updated plug-in and install it yourself by following the instructions on the download page, here:

     

    http://www.adobe.com/support/downloads/detail.jsp?ftpID=5371

     
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  • Currently Being Moderated
    Aug 31, 2012 2:38 AM   in reply to narunski

    narunski wrote:

     

    …Hope I can get on to the forum…

     

    But you're here already!    This is the Camera Raw forum, and all the information you need is in this very thread! 

     
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  • Noel Carboni
    23,534 posts
    Dec 23, 2006
    Currently Being Moderated
    Aug 31, 2012 7:40 PM   in reply to station_two

    Narunski may be replying by eMail alone.  I don't know if the eMail normally contains links to the web interface, but if not, here:

     

    http://forums.adobe.com/message/4660983#4660983

     

    -Noel

     
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  • Currently Being Moderated
    Aug 31, 2012 11:14 PM   in reply to Noel Carboni

    Every e-mail contains a link entitled “View the full discussion” that links to the messages.

     
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  • Currently Being Moderated
    Sep 2, 2012 4:10 AM   in reply to Mylenium

    New to this forum, I have a question rather than a reply. I have CS4 and purchased a Nikon D7000. Which DNG converter do I need to download ? Seems the newest ones do not work with D7000.

     
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  • Currently Being Moderated
    Sep 2, 2012 4:20 AM   in reply to chase oak

    If you used Nikon Transfer to bring your images to your computer, be advised that Nikon Transfer has been reported to damage the files during transfer.  Drag copy them from the carde to your computer in the Finder (Mac) or in Windoes Explorer.

     

    You'll then need the DNG Converter 7.1.

     
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  • Currently Being Moderated
    Sep 2, 2012 4:27 AM   in reply to station_two

    thxs for quick response, I do not use Nikon Transfer and have downloaded

    DNG converter 7.1. When I "select" a folder with the D7000 RAW files, the

    message says "no items match your search"  I must be doing something wrong

    or this version of DNG converter does not support the Nikon D7000

     
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  • Currently Being Moderated
    Sep 2, 2012 4:29 AM   in reply to chase oak

    Yes, the D7000 is supported in 7.1.   No question about it.

     
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  • Currently Being Moderated
    Sep 2, 2012 4:32 AM   in reply to chase oak

    See thisc document:

     

    http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cam eras.html

     

    The D7000 has been supported in every version of ACR and of the DNG Converter since 6.3.

     

    Make sure you target the folder, not individual files, from within the DNG Converter.

     
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  • Noel Carboni
    23,534 posts
    Dec 23, 2006
    Currently Being Moderated
    Sep 2, 2012 10:52 AM   in reply to chase oak

    To reiterate what station_two has said, the DNG Converter should NOT be expected to show you thumbnails of your files.  All you're doing is selecting the folder in which the raw files reside.  Even though it looks as though nothing's there, try going through with the conversion.

     

    It's a quirk of their implementation that bites almost everyone the first time they use the software.

     

    -Noel

     
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  • Currently Being Moderated
    Sep 2, 2012 11:01 AM   in reply to Noel Carboni

    thanks Noel, I'll give it a try

     

    Larry

     
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  • Currently Being Moderated
    Sep 2, 2012 11:46 AM   in reply to chase oak

    Noel,

     

    Guess I did not use the correct sequence, I manually moved RAW files from camera to a folder in My Pictures. Then ran the DNG converter on the "folder" before opening Bridge and CS4 progrms.

     

    Did not realize there was the original NEF file of about 21meg and the converted file with dng extension with about 19meg

     
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  • Currently Being Moderated
    Oct 20, 2012 5:05 PM   in reply to Mylenium

    7.2

     
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  • Currently Being Moderated
    Oct 20, 2012 5:09 PM   in reply to Mylenium

    ACR 7.2

     
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  • Noel Carboni
    23,534 posts
    Dec 23, 2006
    Currently Being Moderated
    Oct 21, 2012 6:39 AM   in reply to iatu

    Iatu, what's going wrong, specifically?

     

    Adobe seems to think their automated update mechanism as found in Photoshop CS6 is good enough that they don't provide direct links to the Camera Raw installation package any longer, but clearly there are those who have problem with it.

     

    -Noel

     
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