Everytime I turn a corner trying to deploy this application to an enterprise, I'm always hit with another stupid little nag from Adobe. First, it's auto updating. Then, it's the registration screen that never goes away. NOW, it's a prompt in the notification center to "Claim my benefit" and "continue updating my profile". I don't want all my users getting this prompt! They don't NEED any benefits, and they don't NEED to update the profile for the generic login I had to create to register this product to make that nag screen go away.
HOW CAN I END THIS MADNESS??
I just want to install Adobe products, deploy them silently, and just WORK for the end user without having to jump through all these hoops to disable this and that which would normally be great for any consumer user. Geesh.
I'm hoping that this is a simple reg edit? Hoping??
(Sorry for the rant. I've just spent a lot of time lately trying to get this to deploy and not nag users with things they don't need to know.)
Acrobat ships with a hundreds of preferences so that enterprise IT can customize the product as needed. Some are enabled; some are disabled. It's a good idea to start with the documentation. The admin guide tells you how to disable registration and configure other items. That doc also points to the Preference Reference which documents 450+ registry level preferences. In that doc you will find all the answers you need, including setting bUpdater to 0, accepting the EULA on behalf of your users, bypassing the Welcome Screen, etc.
Deployment workflows should always start with:
1: Read the documentation.
Thanks for the reply. If only it was that easy. I did this:
Top > FeatureLockdown > Disabling Misc. Features > bRegisterProduct
Data type boolean: DWORD value > REG_DWORD
Since Ver. # 6.0
Lock Path HKLM\SOFTWARE\Policies\Adobe\(product name)\(version)\FeatureLockdown
Summary Disables UI items that allow users to register the product.
Details Only exists in HKLM. While this feature is deprecated with 9.0, the Customization Wizard 9 and 10 provides a "Disable Registration" option for disabling the Register Product UI during the installation workflow. It is also possible to use the REGISTRATION_SUPPRESS property on the command line. This preference does not affect the Product Registration menu item under the Help menu. Possible values include:
0: Show the product registration screen.
1: Don't show the product registration screen.
GUI mapping Register Product screen
Deprecated? Since 9.0
It didn't work. I continued to get the registration screen after doing this regedit. I also tried creating this same key structure under the Wow6432Node key. Search google, I'm not alone.
Also, I've tried to find how to disable the Claim your Benefit bubble from within the AIM for Acrobat. I haven't been able to find it, based on keywords of "claim", "benefit", "profile". My guess is that those keywords should've prompted a result within there on how to disable that balloon. If there are 450+ registry preferences, they seem to cover everything but this one, but maybe I'm not searching the proper words. My guess is that those should've been sufficient enough to find what I was looking for.
Well the documentation you copied says that bRegisterProduct has been deprecated since 9.0, so unless you are installing 8.0, it won't work. My first response above says look in the admin guide for the disable registration information. There is an Adobe property you can use on the cmd line, setup.ini, or abcpy.ini depending on your deployment method.
If you can't find info about the bubble, I'll look it up myself.
You're right, I did miss that about having to do it on the command line for v10. When I read that I took it as it was deprecated, but still supported on v10, but probably not forever. I did get it to go away by registering it on the core image, hence my next problem of the bubble.
I'm deploying this application as an app built in to the core image already using XenDesktop. So, if the only solution to use an install parameter during setup to get rid of this bubble, I'd have to uninstall and reinstall the app in the core image. Not a big deal, but don't want to do that if I don't have to, hence why I'd like to find a regedit to make that go away.
I have also searched the Acrobat Enterprise Admin Guide using the same keywords, with no valuable results.
Well, I've continued to look for anything related to disabling that bubble of claiming my benefit. If you'd be willing to look for the setting to disable that, that would be great, because I'm not finding anything.
I am looking, but the bubble comes from a licensing component and not from the Acrobat team. Answer might not be immediate.
In the Wizard:
Choose Disable registration to remove the Help > Register Product menu item. This preference sets the REGISTRATION_SUPPRESS property.
Or, run the prop on the cmd line.
Thanks for putting effort in to look at this over the weekend. Funny how the REGISTRATION_SUPPRESS preference is the same one I tried that I mentioned above, but that the AIM utility said was depricated. It does work to suppress the registration screen, because I switched the value to one and the registration screen came up. Switched it back to 0 and it went away. This setting, however, does seem to be independant of the "claim your benefit" bubble, because like I said earlier, I had that entry in, the registration screen was suppressed, but the bubble still came up.
I think I've ultimately solved the issue, though, (sort of) because I'm using virtual desktop to deploy my machines using XenDesktop. If you're not familiar with that, it deploys machines from snapshots created off a base machine. So I was able to go in to the base machine, fire up acrobat, get the bubble and click on it. All it does is take you to a website to login. Once I've done that, it hasn't seemed to come up again. Hopefully that's not a time bomb like the registration screen, but I haven't seen it again yet. So, that appears to be solved.
However, that works for my XenDesktop, but if I'm ever going to have to deploy it to physical machines using SMS or whatever, then I'll have these issues to contend with again. At that point I'm hoping that using all the command line switches at install time may help prevent all these consumer-level questions and prompts. We'll see.
Thanks for help