Adobe is monitoring the support provided by the Adobe Forums. Part of that monitoring is data gathering on how effect the Replies and the forums are.
When one posts a problem to the forums, they, only they (or one of the MOD's), have the ability to mark a Reply as "Correct," or "Helpful." If "Correct" is chosen, then the thread is marked as "Answered." This does two things:
There is also a little set of buttons in the Replies, "Was this helpful? Yes - No" that anyone can choose. This also provides data to the Adobe Forum Support Team, as it shows that others, viewing the thread, found the Reply to bue helpful to them.
To all OP's, please stop back by your threads and mark Replies as "Correct," or "Helpful," when they are That will mean a lot to the future of the Adobe Forums.
To all, who read threads, if you find a Reply helpful to you, please take a moment to let Adobe know that it was helpful - anyone can do this, and not just the OP.
Kevin Monahan, an Adobe Staff member, has posted to his Blog, regarding marking a Reply as Correct, or Helpful, and will help in explaining the process, and value of doing so. http://blogs.adobe.com/kevinmonahan/2013/09/11/marking-posts-as-correc t-or-helpful-on-the-adobe-forums/