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Premiere Pro CS6 importing .mp4 = "The file has no audio or video streams."

Sep 5, 2012 5:49 PM

Tags: #pro #premiere #import #cs6

Hi,

 

When I import an MP4 clip into Adobe Premiere Pro CS6, I get the following message:

 

"File Import Failure

 

151_0010_01.mp4

 

Error Message

 

The file has no audio or video streams."

 

 

I have the latest Quicktime, and I have reinstalled Premiere Pro CS6 a few times already.  If anyone knows a fix for this, I would greatly appreciate it.  My system and clip info are found below.  Thank you, Robert.

 

 

OPERATING SYSTEM

 

Win 7 Ultimate 64bit

 

 

CLIP INFO

 

Complete name                         \BPAV\CLPR\151_0009_01\151_0009_01.MP4

Format                                   : MPEG-4

Commercial name                    : XDCAM EX 35

Format profile                         : Base Media / Version 2

Codec ID                                : mp42

File size                                : 1.76 GiB

Duration                                 : 7mn 5s

Overall bit rate mode                 : Variable

Overall bit rate                         : 35.6 Mbps

Encoded date                             : UTC 2009-07-19 04:22:10

Tagged date                              : UTC 2009-07-19 04:22:10

 

 

Video

ID                                       : 1

Format                                   : MPEG Video

Commercial name                          : XDCAM EX 35

Format version                           : Version 2

Format profile                           : Main@High

Format settings, BVOP                    : Yes

Format settings, Matrix                  : Custom

Format settings, GOP                     : M=3, N=15

Codec ID                                 : 61

Duration                                 : 7mn 5s

Bit rate mode                            : Variable

Bit rate                                 : 34.0 Mbps

Maximum bit rate                         : 35.0 Mbps

Width                                    : 1 280 pixels

Height                                   : 720 pixels

Display aspect ratio                     : 16:9

Frame rate mode                          : Constant

Frame rate                               : 29.970 fps

Color space                              : YUV

Chroma subsampling                       : 4:2:0

Bit depth                                : 8 bits

Scan type                                : Progressive

Compression mode                         : Lossy

Bits/(Pixel*Frame)                       : 1.231

Stream size                              : 1.68 GiB (96%)

Language                                 : English

Encoded date                             : UTC 2009-07-19 04:22:10

Tagged date                              : UTC 2009-07-19 04:22:10

Color primaries                          : BT.709

Transfer characteristics                 : BT.709

Matrix coefficients                      : BT.709

 

 

Audio

ID                                       : 2

Format                                   : PCM

Format settings, Endianness              : Big

Format settings, Sign                    : Signed

Codec ID                                 : twos

Duration                                 : 7mn 5s

Bit rate mode                            : Constant

Bit rate                                 : 1 536 Kbps

Channel(s)                               : 2 channels

Sampling rate                            : 48.0 KHz

Bit depth                                : 16 bits

Stream size                              : 77.9 MiB (4%)

Language                                 : English

Encoded date                             : UTC 2009-07-19 04:22:10

Tagged date                              : UTC 2009-07-19 04:22:10

 
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