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moepugs
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Oil paint

Sep 5, 2012 4:52 PM

Tags: #cs6

Why won't cs6 recognize a Dell HD Intel(r) Graphics 8.15.10.2361. I believe its custom for Dell.

 
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  • Currently Being Moderated
    Sep 5, 2012 4:59 PM   in reply to moepugs

    Is that an onboard grahpics chip? 

     

    CS6 requires a lot more from the GPU than even CS5 did, especially with Oil paint and Liquify.

     
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  • Noel Carboni
    23,524 posts
    Dec 23, 2006
    Currently Being Moderated
    Sep 5, 2012 5:07 PM   in reply to moepugs

    Intel makes poor display drivers, generally speaking, though they're getting better.

     

    See if maybe they've released a display driver update for your hardware and operating system (possibly through Dell.com).

     

    -Noel

     
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  • Currently Being Moderated
    Sep 5, 2012 5:39 PM   in reply to moepugs

    Hi,

     

    Are you getting a GPU driver failure message? You may want to check if the Intel site for updated drivers: http://www.intel.com/p/en_US/support/detect?iid=dc_iduu

     

    regards,

    steve

     
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  • Noel Carboni
    23,524 posts
    Dec 23, 2006
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    Sep 5, 2012 5:55 PM   in reply to moepugs

    Then you likely need either a video card or a new system.  ATI or nVidia brand.

     

    -Noel

     
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  • Currently Being Moderated
    Sep 5, 2012 6:04 PM   in reply to moepugs

    Hi,

     

    Is this for an XPS Notebook? You might want to ping Dell support and ask if they are updating the driver. Intel shows a newer non-OEM version.

     

    What does the system log report in the upper section (Help> System Info...)?

     

    regards,

    steve

     
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  • Currently Being Moderated
    Sep 7, 2012 5:20 AM   in reply to moepugs

    If I were to replace my graphics card, what would be a recommendation for a Dell Inspiron?

     
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  • Noel Carboni
    23,524 posts
    Dec 23, 2006
    Currently Being Moderated
    Sep 7, 2012 5:38 AM   in reply to wvd2012

    Can you actually change it in that system?  I know it's been possible in some laptops, but I didn't think the current Inspirons had that ability.

     

    What model do you have and what are your choices?

     

    -Noel

     
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