My Adobe Acrobat decided to stop working one night all of a sudden, it wont open, etc. even though I had just used it successfully a few minutes before hand. The next day I noticed that there was an Adobe update to install upgrades, which I did hopng that would remedy the problem, but it didn’t work instead I got a Fatal Error message – Acrobat failed to connect to a DDE server. I tried to repair acrobat from the Programs panel but only given the option to uninstall or change. How can we fix this?
Can you please tell me that what version of Acrobat you have on your machine. As your Acrobat does not launch, you will have to check the version in "Control Panel -> Add and Remove Programs".
As you have mentioned that you see only two options "Uninstall" and "Change", let me inform you that "Change" is actually the option to repair the application so proceed with it and Installer shield will appear, click next and in the following dialog you will see options " Modify" , Repair and Uninstall. Select radio button for "Repair" and proceed.
I hope that repairing the Acrobat will solve your problem.
Maybe we should back up and get a bit more info. What OS are you using and is it 32 or 64 bit? When you say stops functioning, I understand from the discussion that it will not even open. Does that mean from the program icon itself or when you try to select a PDF to edit? If you have not tried the program icon, then try it.
As for updates, you can download them from http://www.adobe.com/support/downloads/product.jsp?product=1&platform= Windows and install any updates available in order (generally they are not cumulative).
Is Acrobat on your machine part of CS6 ?? If yes, then please follow the steps as mentioned here in the thread
After this if you launch Acrobat it will launch and run forever without trouble. In case you still face a problem , try relaunching the other CS6 app once more and then launch Acrobat.
Sounds like you're encountering this: http://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days .html
Be sure to update your CS6 applications via the Adobe Application Manager.
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