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benghiskhan
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Error when installing I-200

Sep 9, 2012 12:27 PM

Application Manager downloads and installs.

I launch the app and it tells me I have to log in with my adobe ID.

Then it says

"An unexpected error occurred processing your request. Please try again later.

 

I-200"

 

I've uninstalled the app, and re-downloaded and installed it and I always get the same error.

 

Any ideas?

 

-ben

963 Views   5 Replies   Latest reply: Vinayak_Gupta, Mar 13, 2013 7:21 PM
 
Replies
  • benjaminouart
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    1. benjaminouart,
    Sep 10, 2012 11:42 AM   in reply to benghiskhan
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    I get the exact same results, and have tried the same solutions. Please help.

     
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  • Abhishek Maurya
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    2. Abhishek Maurya,
    Sep 12, 2012 12:16 PM   in reply to benjaminouart
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    Please delete the following folders,

     

    'OOBE' and 'MBLStore' found in the below locations:

        on Mac: /Users/<yourusername>/Library/Application Support/Adobe

        on Windows XP: Drive:\Documents and Settings\<yourusername>\Local Settings\Application Data\Adobe

        on Windows 7: Drive:\Users\<yourusername>\AppData\Local\Adobe

     

    Let me know how that goes.

     

    - Abhishek Maurya

     
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  • benghiskhan
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    3. benghiskhan,
    Sep 12, 2012 12:26 PM   in reply to Abhishek Maurya
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    Works and Launches!

    Thanks!

    -ben

     
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  • JohnAzelvandre
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    4. JohnAzelvandre,
    Mar 13, 2013 5:54 PM   in reply to benghiskhan
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    I am having the same problem, except that I was previously able to use Muse without problem.  Suddenly this week I am getting the i-200 error. 

     

    Regarding the suggested fixes: these don't work for me.

     

    for OOBE folder: deleting this (a) does not fix the problem and (b) makes the Adobe Application Manager unstable, potentially affecting my other Adobe installs.

    for MLBStore: I cannot locate any such item in Library/Application Support/Adobe 

     

    I'm using a Mac.

     
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  • Vinayak_Gupta
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    5. Vinayak_Gupta,
    Mar 13, 2013 7:21 PM   in reply to JohnAzelvandre
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    Please try the steps listed in the following article.

    http://helpx.adobe.com/muse/kb/unexpected-error-occurred-i-200.html

     

    Thanks,

    Vinayak

     
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