Skip navigation
Currently Being Moderated

Error when installing I-200

Sep 9, 2012 12:27 PM

Application Manager downloads and installs.

I launch the app and it tells me I have to log in with my adobe ID.

Then it says

"An unexpected error occurred processing your request. Please try again later.




I've uninstalled the app, and re-downloaded and installed it and I always get the same error.


Any ideas?



  • Currently Being Moderated
    Sep 10, 2012 11:42 AM   in reply to benghiskhan

    I get the exact same results, and have tried the same solutions. Please help.

    Mark as:
  • Currently Being Moderated
    Sep 12, 2012 12:16 PM   in reply to benjaminouart

    Please delete the following folders,


    'OOBE' and 'MBLStore' found in the below locations:

        on Mac: /Users/<yourusername>/Library/Application Support/Adobe

        on Windows XP: Drive:\Documents and Settings\<yourusername>\Local Settings\Application Data\Adobe

        on Windows 7: Drive:\Users\<yourusername>\AppData\Local\Adobe


    Let me know how that goes.


    - Abhishek Maurya

    Mark as:
  • Currently Being Moderated
    Mar 13, 2013 5:54 PM   in reply to benghiskhan

    I am having the same problem, except that I was previously able to use Muse without problem.  Suddenly this week I am getting the i-200 error. 


    Regarding the suggested fixes: these don't work for me.


    for OOBE folder: deleting this (a) does not fix the problem and (b) makes the Adobe Application Manager unstable, potentially affecting my other Adobe installs.

    for MLBStore: I cannot locate any such item in Library/Application Support/Adobe 


    I'm using a Mac.

    Mark as:
  • Currently Being Moderated
    Mar 13, 2013 7:21 PM   in reply to JohnAzelvandre

    Please try the steps listed in the following article.




    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points