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AShevis
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flash msi install failing

Sep 21, 2012 9:08 AM

Tags: #help #error #adobe #flash #install #msi #error_msg #11 #failed #flash_player #installation #install_failed #flashplayer #activation #flash_player_11 #installation_failure #adobe_download_assistant #assistant #2753

I have a few workstations on our network that are having install issues with flash msi files.  I have run the flash removal utitlity, updated windows installer to the latest version (4.5 for XP), unregistered/re-registered windows installer, registered vbscript.dll via command prompt, run ccleaners registry repair and still am getting the error 'Error 2753 the file is not marked for installation' when I run the .msi.  If I download and run the .exe for flash it succeeds.  I normally install flash via Group Policy, which is why I need the .msi to work.  Any suggestions on how to fix this?

429 Views   1 Reply   Latest reply: Chris Campbell, Sep 21, 2012 2:24 PM
 
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  • Chris Campbell
    8,556 posts
    May 4, 2010
    Currently Being Moderated
    1. Chris Campbell,
    Sep 21, 2012 2:24 PM   in reply to AShevis
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    We're actually investigating this problem right now.  Would you be willing to do a desktop sharing session with one of our engineers?  If so, please contact me directly at ccampbel@adobe.com.

     

    Thanks,

    Chris

     
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