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Problem with 32bit CS6 and out of RAM

Sep 22, 2012 8:09 AM

I am having all sorts of trouble with my setup - 32bit windows 7 and 32bit CS6. I have a 2TB hard disk (with 1.7 unused) and 8GB Ram installed.

 

I understand that this setup has a maximum amount of 1.7GB ram available to CS6 and this may possibly be the problem.  (see the attachment)

 

My D800 NEF images are around 40MB each. I get out of ram messages in Photoshop and the same in Bridge. In Bridge the 100% lupe takes forever to activate and eventually after several images it says the 100% lupe is unavailable. If I purge the cache it is OK again for just a few images.

There appears to be no problem with smaller files, jpegs etc.

 

What I would like to know is anyone out there using a similar setup and having similar or no problems with the large files?

 

I will change the setup to 64bit CS6 on Win7 64bit if this is the only way to rectify the problem.

 

Ram info.jpg

 
Replies
  • Noel Carboni
    21,024 posts
    Dec 23, 2006
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    Sep 22, 2012 9:21 AM   in reply to Hawkeye334

    While a 64 bit system is preferable, Photoshop CS6 ought to be able to work in a 32 bit system since that's an acceptable system per the system requirements.

     

    Do you have the latest Photoshop and Bridge updates?  I know that Bridge had some performance enhancements done to it just recently.

     

    -Noel

     
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  • Noel Carboni
    21,024 posts
    Dec 23, 2006
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    Sep 22, 2012 10:06 AM   in reply to Hawkeye334

    It's a bad idea to partition a single drive just to have Photoshop scratch point to another volume.  You should undo that.  If you don't have a physically separate hard drive, then just using the boot volume is preferable, as it makes the entirety of your free space available for temporary use.

     

    I can't suggest any workarounds for your out of RAM issue as I'm running a 64 bit system myself.  Do you see this problem when Photoshop is not running, or just when both Photoshop and Bridge are running?  If the latter, try reducing the RAM setting in Photoshop, so it will leave more space for other things.

     

    -Noel

     
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  • Currently Being Moderated
    Sep 22, 2012 11:02 AM   in reply to Hawkeye334

    I am with Noel 100% on NOT partitioning HDD's. Other than for dual-boot setups, and a very few backup schemes, partitions slow things down, and often greatly. See this article: http://forums.adobe.com/message/3774098#3774098

     

    For problems with resources, you might take a look at your Windows Virtual Memory (Page File) settings. See this article: http://forums.adobe.com/thread/632449?tstart=30

     

    Good luck,

     

    Hunt

     

    PS - both of those articles were written with Adobe Premiere (video editing) in mind, but PS benefits from most of the same solutions.

     
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  • Currently Being Moderated
    Sep 22, 2012 12:50 PM   in reply to Hawkeye334

    I hope that there is some help in those. They have several links, so it might take a bit of reading.

     

    If they do NOT help, please let us know the results of your testing.

     

    Good luck,

     

    Hunt

     
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  • Currently Being Moderated
    Sep 23, 2012 8:35 AM   in reply to Hawkeye334

    Sometimes, the forum Reply editing screen can develop a mind of its own, and things get cattywompus. Happens to all of us.

     

    With a 32-bit OS, you will only be using ~ 4GB of RAM, out of your 8GB installed.

     

    I would look at statically managing your Page File (Windows Virtual Memory). The dynamic management (allowing Windows to increase/decrease the size of the Page File, as is needed, or anticipated) is good for general computing, where Page File usage is rather limited, and where calls for it come in rather slowly. With some programs, Photoshop and Premier for two), much RAM is used, and in a hurry. Then, the program signals the OS that it needs more, and the OS goes about creating that, then allocating that. It takes CPU cycles to do the dynamic management, and as the pipline to create (or decrease) that Page File size is rather slow (and you have the slower HDD Page File, which is slower still), the program's request can time out, or at least slow things down. The program might go into Not Responding, while it waits. Dynamic Page File management is useful, where one has limited HDD real estate, but on an editing rig, that should not be an issue, as one would have plenty of HDD space.

     

    When I install my OS, before the programs (outside of the OS) are installed, and while my disks are clean, I will test where to locate my Page File, and have it statically managed. On my workstation with 5x internal HDD's, I found that the best location(s) were my C:\, and my D:\. On my laptop, it was slightly faster to locate the Page File on E:\. That was my setup. As my internal HDD's were empty (other than the OS on C:\), when I located my Page File on other than C:\, and as it was statically managed (created to my chosen size at bootup, before anything else is written to the HDD), the Page File was located at the inside of the platters, where access is slightly faster, than out at the edges of the platters (where it could be, if there were many files already written). This location is alwasy used, and fragementation is limited. Just some little benefits to that process.

     

    With a 32-bit OS, and with programs that can use large Page Files, I like to go with ~ 2.5x the installed RAM for the Page File size. In my case, with 4GB RAM (max readily usable by the OS and the programs), I chose 10GB for the size of my Page File. With your 8GB RAM, and unless you have special management software, that can use addresses beyond the 4GB level, I would choose ~ 10GB RAM too. If your C:\ is fast, and not overly full (it will be partialy full now, with your programs installed), that would be a good place to locate it. If, for instance, your D:\ is also fast, and mostly empty, that should work well too. Same for your E:\. Do NOT locate it on an external.

     

    Now, here is another consideration: your Photoshop Scratch Disks are like the Page File, but is only used by PS, when RAM is exceeded for operations. The Page File will only be used by the OS and then allocated to the programs, directly. While it is "virtual memory," used differently, than Scratch Disks. The idea behind having more than one internal HDD, is to spread the I/O load, so that the computer is not waiting for reads and writes to complete, before it gets the next batch of reads and writes. You might want to allocate your PS Scratch Disks on drives, separate from the Scratch Disks, which will be used by PS. With that in mind, you might be best to locate your Page File on D:\, and then your PS Scratch Disks on E:\ and F:\ (assuming that those are equally fast internal HDD's. This will help spread the I/O load over three physical HDD's. Note the word "physical" there. That assumes that your Volumes ARE separate physical HDD's, and not logical partitions of physical HDD's. Partition are to be avoided with Image, or Video editing programs.

     

    After one has made a change to their Page File, a reboot will be necessary to implement the change. Test.

     

    With Page Files, there are seldom hard and fast rules. Much will depend on what programs one has, and has in use at the same time. With the Page File on the boot drive, things are not bad, as the OS uses that HDD for getting itself up and running, then just a bit, afterwards. It then calls on a program to launch, so some reads and writes take place. When that is done, the boot drive is not used that much, so requests for reads and writes for the Page File, are seldom interrupted by other things. Keeping the Page File on a separate HDD, than the PS Scratch Disks, which WILL receive a lot of read and write requests, is a good thing.

     

    Lot to think about initially, but after one gets the general concepts down, it's not that difficult to implement.

     

    One more thing to consider is that defragmentation on an HDD can slow things down. Defragmenting on a regular basis is good. Some defragmentation programs WILL move system files, like the Page File, to the beginning of the HDD's platters, ahead of regular files. That might be something to consider, when picking a defragmentation program, especially if you have already partially filled it with other files.

     

    Good luck,

     

    Hunt

     
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  • Noel Carboni
    21,024 posts
    Dec 23, 2006
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    Sep 23, 2012 8:46 AM   in reply to Hawkeye334

    Honestly, you've already put more effort into this than you would have just choosing to move up to Windows 7 x64, with which that i7-2600 can really stretch its legs.

     

    -Noel

     
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  • Currently Being Moderated
    Sep 24, 2012 9:23 AM   in reply to Hawkeye334

    Partitions are a hold over from OS's, that could not see large (for the day) HDD's. They tend to slow down many things. See this article: http://forums.adobe.com/message/3773586#3773586.

     

    While written with Video editing in mind, it applies to Image editing with a program like PS.

     

    Now, what are the sizes of those logical drives, and how much free space does each one have?

     

    Next, how have you allocated those logical drives, relative to both Photoshop and Bridge (which builds "catalogs" when you run it)?

     

    Last, after you made the change to the Page File, did you reboot the system?

     

    Good luck,

     

    Hunt

     
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  • Noel Carboni
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    Dec 23, 2006
    Currently Being Moderated
    Sep 24, 2012 9:26 AM   in reply to Hawkeye334

    It's good that you've followed-up and checked everything, but it's really high time to move to 64 bits.  You're apparently trying to do too much on too large / too many files with a 32 bit system.

     

    Is there something you're unsure about with regard to moving up to 64 bits?  Keep in mind Windows 7 x64 runs all 32 bit software just fine.

     

    -Noel

     
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  • Currently Being Moderated
    Sep 24, 2012 9:58 AM   in reply to Hawkeye334

    Although i agree 100% with Noel that now is the time to move to 64 bits (before you get forced into windows 8), i'm running cs6 on a windows xp 32 bit machine and don't seem to have the problems your describing.

    Putting aside the bridge problem, i be interested to know it in what scenario you see out of ram messages in photoshop cs6.

     

    Are you running other programs at the same time?

     

    I should say that i also run cs6 on a windows 8 64 bit system.

    (windows 8 works fine, just not my first choice in os's)

     
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  • Noel Carboni
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    Dec 23, 2006
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    Sep 24, 2012 10:24 AM   in reply to R_Kelly

    Windows 8 has a 32 bit version as well, by the way.

     

    -Noel

     
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  • Currently Being Moderated
    Sep 24, 2012 12:14 PM   in reply to Hawkeye334

    Are you running xp with the sp3 service pack?

     
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  • Noel Carboni
    21,024 posts
    Dec 23, 2006
    Currently Being Moderated
    Sep 24, 2012 2:01 PM   in reply to Hawkeye334

    Yes, that's exactly why you're seeing that.

     

    I suggest making that disk have one and only one partition on it.

     

    -Noel

     
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